Telecaller Jobs Opening in Finfortune marketing services at Bibvewadi, Katraj, Kondhwa, Pune

Telecaller

Finfortune marketing services

0 to 1 Years

10000 - 12000 Monthly

Expired

Posted: 24 Apr 25

Job Description

Only good communication is required, it has a Telecalling job, and there are Banking and financial products and services we are providing, like Personal loan & Home Loan, and other multiple loan products here, that's the service we are providing.

Key Responsibilities:

1. Customer Interaction:

Make outbound calls to prospective or existing customers to inform them about a company’s offerings.
Handle inbound calls from customers inquiring about products, services, or support.
Provide accurate information and resolve queries in a professional and courteous manner.

2. Lead Generation and Follow-up:

Identify sales opportunities and generate leads through telephonic interactions.
Maintain a list of potential leads and follow up with them at regular intervals.
Convince and influence customers to purchase products or services or schedule appointments.

3. Database Management:

Maintain and update customer databases with new information, call details, feedback, and outcomes.
Record and track customer responses to assess campaign effectiveness.
Ensure data confidentiality and follow the company’s data protection policies.

4. Customer Relationship Building:

Establish and maintain a positive rapport with customers.
Build long-term customer relationships through regular and meaningful interactions.
Address customer concerns, complaints, or dissatisfaction promptly and effectively.

5. Script and Campaign Execution:

Use provided scripts or prepare personalized messages depending on the type of customer.
Participate in telecalling campaigns for surveys, promotions, or event reminders.
Adapt communication style based on the customer’s tone, mood, or level of interest.

6. Reporting and Feedback:

Prepare daily or weekly reports detailing calls made, responses received, and conversion rates.
Share customer insights and feedback with the marketing or sales team to improve strategies.
Highlight recurring customer concerns to help improve products or services.

More information about this Telecaller Job

Please go through the below FAQs to get all answers related to the given Telecaller job

What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of 0 to 1 year experience as an Telecaller

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), B.Com, BA, BBA/BBM, Vocational Training, 12th Pass (HSE), 10th Pass (SSC)
What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 12000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Pune.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 10 job openings for Telecaller in our Organisation.