Telecaller Jobs Opening in Fly AIA - Advanced Institute of Aviation at Dwarka, Kirti Nagar, Palam, Delhi
Telecaller
Job Description
Job Summary
We are looking for a highly motivated Telecaller to join our team. The ideal candidate will be responsible for managing inbound and outbound calls, promoting products or services, resolving customer queries, and generating sales leads. As a Telecaller, you will be the first point of contact for potential clients and customers, playing a key role in delivering a positive brand experience.
This is an excellent opportunity for individuals who are passionate about customer service, have excellent communication skills, and are driven by achieving targets. If you enjoy interacting with people and want to grow in a fast-paced environment, this role offers the chance to develop valuable skills in sales, customer relations, and communication.
Key Responsibilities
1. Inbound and Outbound Calls
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Make outbound calls to potential customers to promote products, services, or offers.
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Handle inbound calls from customers, address inquiries, and provide information about the company’s products or services.
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Follow up on previous customer interactions to ensure satisfaction and resolve issues.
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Identify sales opportunities and cross-sell or up-sell products and services.
2. Customer Interaction and Relationship Building
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Build and maintain good relationships with customers by providing exceptional service.
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Understand customer needs and offer personalized solutions based on the company’s offerings.
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Provide accurate, valid, and complete information by using the right methods/tools.
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Handle customer complaints professionally and find effective solutions to maintain customer satisfaction.
3. Sales Support
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Work with the sales team to identify and generate leads for new business opportunities.
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Assist in converting prospects into customers by identifying their needs and effectively communicating the benefits of the products or services.
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Achieve monthly or quarterly sales targets, both individual and team-based.
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Maintain accurate records of customer interactions, transactions, and inquiries using CRM software.
4. Data Management
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Update customer information in the database, ensuring that all details are correct and up to date.
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Provide regular reports on calls made, sales performance, and customer feedback.
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Track and maintain a list of potential leads, ensuring timely follow-ups to convert them into clients.
5. Follow-Up and Appointment Setting
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Schedule and confirm appointments for sales representatives or field agents.
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Follow up with leads to nurture and close sales, keeping them engaged with the company's offerings.
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Send reminders or follow-up emails or messages to customers after initial contact.
6. Meeting KPIs and Targets
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Meet and exceed daily, weekly, and monthly targets for calls, sales, or customer satisfaction metrics.
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Ensure adherence to scripts, guidelines, and quality standards when making calls or responding to customer inquiries.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 20000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Delhi.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
About Company
Delhi 
Freshers 
Salary not disclosed 
BA, 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
B.Com, BA, BSc, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
B.Com, BA, BSc, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
B.Com, BA, BSc, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
B.Com, BA, BSc, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
B.Com, BA, BSc, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
B.Com, BA, BSc, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
B.Com, BA, BSc, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
B.Com, BA, BSc, 10th Pass (SSC), 12th Pass (HSE)
Patna, Delhi, Gaya
Freshers
Salary not disclosed
12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
B.Com, BA, BSc, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
B.Com, BA, BSc, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
B.Com, BA, BSc, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
B.Com, BA, BSc, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE) 
