Telecaller Jobs Opening in GATS at S D Road, Secunderabad, Hyderabad

Telecaller
Job Description
Job Summary:
We are seeking a motivated and articulate Telecaller to join our team to drive lead generation, customer outreach, and sales conversions. The Telecaller will be responsible for making outbound calls to prospective clients, following up on inquiries, promoting products or services, and generating interest.
The ideal candidate will have excellent communication skills, a persuasive approach, and the ability to build rapport with customers over the phone. This role is vital to increasing customer base, supporting marketing campaigns, and contributing directly to the sales funnel.
Key Responsibilities:
Outbound Calls:- Making calls to potential or existing customers.
- Introducing products, services, or offers.
- Scheduling appointments or follow-ups.
- Conducting surveys or gathering feedback.
- Answering incoming calls from customers.
- Providing information and resolving queries.
- Addressing complaints or technical issues.
- Taking orders or processing requests.
Lead Management:
Follow up on warm leads generated through marketing campaigns, referrals, or walk-ins.
Maintain accurate records of all calls, interactions, and outcomes in CRM or tracking software.
Schedule appointments or product demonstrations for the sales team.
Ensure timely follow-up with prospects to nurture relationships and close sales.
Customer Service:
Provide basic information and resolve simple customer queries during calls.
Escalate complex issues or complaints to the relevant department.
Ensure all communications maintain a professional and courteous tone.
Build long-term customer relationships by providing reliable support.
Collaboration and Reporting:
Work closely with marketing and sales teams to align outreach strategies and campaign goals.
Provide feedback on customer responses, market trends, and competitor activity.
Prepare daily, weekly, and monthly reports on call volumes, lead status, and conversion rates.
Participate in team meetings, training sessions, and performance reviews.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, 12th Pass (HSE), 10th Pass (SSC)
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 13000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Hyderabad.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.