Telecaller Jobs Opening in Global Edge Consultancy at Maduravoyal, Chennai
Job Description
Key Responsibilities
-
Outbound Calling
-
Make daily outbound calls to potential customers from provided databases or leads.
-
Introduce the company’s products or services clearly and convincingly.
-
Generate interest and qualify leads for the sales team.
-
-
Inbound Support
-
Handle incoming customer calls professionally.
-
Respond to product/service inquiries and explain details.
-
Record customer requirements and escalate complex issues when necessary.
-
-
Customer Engagement
-
Build rapport with customers and maintain a positive interaction.
-
Follow up with interested customers to close deals or schedule appointments.
-
Maintain customer details and call outcomes in CRM/records.
-
-
Sales & Targets
-
Achieve daily/weekly/monthly calling and conversion targets.
-
Support the sales team by providing accurate lead details.
-
Work towards maximizing customer acquisition and retention.
-
-
Reporting
-
Prepare daily call reports.
-
Share feedback with managers about customer responses and market trends.
-
Skills & Competencies Required
-
Strong communication and interpersonal skills.
-
Fluency in English, Hindi, or regional languages .
-
Confidence and persuasive ability over the phone.
-
Basic computer skills (MS Office, CRM software).
-
Ability to stay motivated and target-driven.
-
Patience to handle different types of customers.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BCA, BSc, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.