Telecaller Job in Globe BHP Exim private limited at Mount Road, Chennai

 Designation: Telecaller

Minimum Requirement:

Good Communication Skills

Good Problem-solving skills over the call

High energy level

• Handle customers' inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets