Telecaller Job in Greenland overseas consultant at Chandigarh, Chandigarh (Haryana)

Telecaller

Greenland overseas consultant

0 to 3+ Years

12000 - 30000 Monthly

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Posted: 17 Aug 26

Job Description

## **Job Role: International Dreams Catalyst (Telecaller)**### **Role Overview**The **Telecaller (Inside Sales Executive)** serves as the critical first point of contact between aspiring immigrants and our expert immigration consulting team. The primary mission is to engage with warm leads, qualify their interest and eligibility in moving abroad, and successfully schedule them for formal consultations with our senior immigration specialists.This role requires a blend of high-volume outbound calling, empathetic relationship building, and sharp sales acumen to convert initial curiosity into booked appointments.### **Core Responsibilities** * **Lead Engagement & Qualification:** * Initiate high-volume outbound calls to prospects who have requested information regarding study, work, or permanent residency visas. * Conduct initial screening to assess the applicant's profile (education, work experience, financial readiness, and language proficiency). * **Appointment Scheduling:** * Present the value of a formal immigration consultation effectively. * Book, confirm, and manage daily consultation appointments for the sales and legal teams to meet monthly pipeline targets. * **Relationship & Pipeline Management:** * Follow up diligently with non-responsive or hesitant leads through calls, WhatsApp, and email sequences. * Maintain meticulous, real-time records of all interactions, lead statuses, and scheduled appointments in the company CRM. * **Product Knowledge:** * Stay updated on basic, high-level changes in immigration pathways (e.g., Canada Express Entry, Australia PR, UK Student Visas) to answer introductory questions confidently without giving legal advice.### **Key Performance Indicators (KPIs)**Your success in this role will be directly measured by: 1. **Dials & Talk Time:** Meeting daily minimum metrics for outbound calls made and total minutes spent engaging leads. 2. **Lead-to-Appointment Conversion Rate:** The percentage of contacted leads successfully scheduled for a consultation. 3. **Show-Up Rate:** Ensuring booked leads actually attend their scheduled consultations with the immigration experts.### **Required Qualifications & Competencies** * **Education:** Higher Secondary (12th Pass) or a Bachelor’s degree in any field. * **Experience:** 6 months to 2 years of experience in telecalling, inside sales, customer support, or B2C telesales (Experience in the immigration, ed-tech, or insurance sectors is a major asset). * **Communication Skills:** Exceptional verbal communication and active listening skills. Must be fluent in English and [Insert Regional Language, e.g., Hindi/Punjabi] with a neutral accent and a persuasive telephone manner. * **Resilience & Drive:** A thick-skinned, self-motivated attitude capable of handling high rejection rates and pushing through objections. * **Tech Literacy:**
More information about this Telecaller Job

Please go through the below FAQs to get all answers related to the given Telecaller job

What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Telecaller

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: LLM, B.Arch, Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, B.Design, B.FashionTech, BFA, Vocational Training, 12th Pass (HSE), 10th Pass (SSC), Upto 9th Std, No Education/Schooling, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate, Other Course
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.

Job Particulars

Role bpo telecaller

Education LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate, Other Course

Who can apply Freshers and Experienced (0 to 3+ Years )

Hiring Process Walk - In, Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id2943031

Job Category MBA , Diploma , BPO , Walkin , BSc/BCA/BBM

SkillsSales Inbound Calling

Locality Address

State Haryana, Chandigarh

Country India

About Company

Greenland Overseas Consultant (Sector 8, Chandigarh)

Located in Sector 8, Chandigarh, Greenland Overseas Consultant is an immigration and visa consultancy firm offering guidance for individuals looking to study or travel abroad.

Services Provided: Offers consultation for study visas, tourist/visitor visas, work permits, and permanent residency (PR) processing.
Core Offerings: End-to-end guidance including document assembly, application filing, and pre-departure assistance for travel destinations like Canada, , Australia, and New Zealand.

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