Telecaller Jobs Opening in HIGH UP SOLAR SYSTEM LLP at Jaipur-Others, Jaipur
Job Description
Key Responsibilities:
1. Outbound and Inbound Calls
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Making Outbound Calls: Contact potential customers to promote products, services, or offers, and answer questions they may have about the company’s offerings.
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Inbound Call Handling: Answer inbound calls from customers or leads, address inquiries, and provide assistance or follow-up as needed.
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Lead Generation: Identify potential leads and customers through phone calls, aiming to qualify them for further sales or service opportunities.
2. Sales and Customer Engagement
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Promote Products/Services: Explain and promote the company’s products, services, or offerings to potential customers in a compelling manner.
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Close Sales: Actively work towards closing sales, meeting set targets, and generating business through telephonic conversations.
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Customer Follow-up: Ensure that customers are followed up after initial conversations to secure sales or resolve queries.
3. Data Entry & Reporting
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Customer Information: Maintain accurate records of customer interactions, details, and transactions within CRM systems or databases.
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Reporting: Provide regular updates on call activities, customer responses, and sales progress to management.
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Lead Tracking: Track leads through the sales funnel and ensure timely follow-ups to convert prospects into customers.
4. Handle Customer Queries & Resolve Issues
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Customer Support: Provide assistance to customers regarding any issues, including product information, pricing, services, or technical support.
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Problem Solving: Address and resolve customer complaints or issues over the phone to maintain customer satisfaction.
5. Achieve Sales or Call Targets
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Target-Driven Role: Work towards achieving daily, weekly, or monthly sales or call targets set by management.
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Sales Conversion: Focus on converting leads into sales by effectively pitching products and services.
6. Maintain Positive Customer Relationships
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Build Rapport: Establish and maintain strong relationships with customers to encourage repeat business and brand loyalty.
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Customer Retention: Provide ongoing support to customers, ensuring they are satisfied with the company’s offerings and handling any follow-up questions or concerns.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of 1 to 3+ year experience as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: Yes,its a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 10 job openings for Telecaller in our Organisation.
Job Particulars
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