Telecaller Jobs Opening in Hydrabad Crop Science Pvt Ltd at Karnal
Job Description
Job Overview:
We are looking for an enthusiastic and result-driven Telecaller to join our sales or customer service team. As a Telecaller, your primary responsibility will be to connect with potential or existing customers via telephone to inform them about our products, services, offers, or campaigns. You will play a key role in generating leads, converting inquiries into sales, and ensuring a positive customer experience over the phone.
This position requires excellent communication skills, the ability to handle rejections professionally, and a focus on achieving individual and team-based targets. If you enjoy interacting with people and have a persuasive yet polite communication style, this role offers a rewarding and fast-paced work environment.
Key Responsibilities:
Outbound Calling:
-
Make outbound calls to potential customers from the given database or leads provided.
-
Introduce the company’s products or services to prospects and explain their features and benefits.
-
Generate interest and qualify leads for further engagement by the sales team.
Inbound Call Handling:
-
Handle incoming inquiries and respond to customer questions or concerns in a professional manner.
-
Provide accurate information regarding the product/service and resolve basic issues or escalate complex queries to the relevant department.
Follow-Up:
-
Conduct timely follow-ups with interested leads, maintaining consistent contact to move them through the sales funnel.
-
Maintain a record of conversations and feedback to refine communication and targeting strategies.
Data Entry and Record Keeping:
-
Maintain detailed and accurate call records, including name, contact information, call status, and customer feedback.
-
Update CRM software or call tracking systems with relevant information after each interaction.
Target Achievement:
-
Meet or exceed daily, weekly, and monthly calling targets or sales conversion goals set by the supervisor or team leader.
-
Participate in team meetings, training sessions, and performance evaluations to stay aligned with business objectives.
Customer Engagement:
-
Build rapport with prospects and customers to increase trust and the likelihood of conversion.
-
Handle customer objections or complaints gracefully and strive for customer satisfaction.
Campaign Support:
-
Support marketing or promotional campaigns by making calls during product launches, discount offers, or special events.
-
Gather customer feedback for product development or service improvement.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BCA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 15000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Karnal.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
