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Telecaller Jobs Opening in IANT Educom Pvt Ltd at Viman Nagar, Pune

Telecaller

IANT Educom Pvt Ltd
experience-icon 0 Years
salary-icon Not disclosed
Apply Now

Posted: 16 Apr 24

Job Description

  • Answering phones
  • Explaining company products and services
  • Contacting customers
  • Obtaining customer information
  • Asking questions
  • Resolving issues
  • Recording sales calls
  • Processing orders
  • Maintaining customer databases
  • Suggesting solutions
  • Making reports
  • Adhering to guidelines
  • Generating sales 
  • Express themselves clearly
  • Use appropriate language and tone
  • Actively listen to customers
  • Show empathy
  • Be adaptable
  • Have a positive attitude
  • Be professional.

 

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 


More information about this Telecaller Job

Please go through the below FAQs to get all answers related to the given Telecaller job

  1. What are the job requirements to apply for this Telecaller job position?
    • Ans: A candidate must have a minimum of fresher as an Telecaller

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)

  3. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  4. This Telecaller is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  5. How many job vacancies are opening for the Telecaller position?
    • Ans: There are immediate 2 job openings for Telecaller in our Organisation.

Job Particulars

Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2384201
Locality Address Viman Nagar
Country India

About Company

IANT Educom Pvt Ltd
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