Telecaller Jobs Opening in ICC Private Limited at HSR, Bangalore

 Responsibilities:

• Initiating sales with potential customers over the phone.
• Need to attend client queries related to the product we offer them.
• Asking questions to engage customers and keep the conversation going.
• Listening to the customers' needs to generate repeat sales.
• Keeping up to date on all products and informing customers of new products.
• Answering customers' questions on the products.
• Meeting sales quotas.
• Track and maintain the outcome of each Enquiry/Lead.
• Follow the customers and clear the query.
• Develop new business relationship. 
• Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Minimum Requirements:

• Excellent Communication Skills
• Good Problem-solving skills over the call
• High energy level

1. What are the job requirements to apply for this Telecaller job position?
   
   • Ans: A candidate must have a minimum of fresher as an Telecaller


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: Other Graduate
   
   
3. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
4. This Telecaller is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
5. How many job vacancies are opening for the Telecaller position?
   
   • Ans: There are immediate 1 job openings for Telecaller in our Organisation.