Telecaller Jobs Opening in Jet Web Solutions Pvt. Ltd. at Durgapur
Telecaller
Job Description
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
About Company
Jet web solutions is an organization with rapid growth, providing web-based services to several clients and brands worldwide to help with their business growth. The IT services provided by the company include web development, e-commerce development, digital marketing, and graphic designing. Our company promises to provide 100% effort to meet the expectations of our clients and offer the preeminent IT services. We believe in professional partnership with ample collaboration and support, which is why we have built an interactive platform to learn and help our consulting partners.
Our company focuses on customer satisfaction by providing the best IT services. Thus, we would like you to contact us with your requirements and we promise to provide the best IT service; considered fit for your demand.
