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Telecaller Jobs Opening in Kreditbee at Bommanahalli, Bangalore

Telecaller

Kreditbee
experience-icon 0 Years
salary-icon 15000 - 20000 Monthly
qualification-icon Diploma, BA, 12th Pass (HSE)
location-icon Bangalore
Expired
Posted: 14 Mar 24
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Job Description

Key Responsibilities:
  • Handle incoming customer calls professionally and efficiently.
  • Make outbound calls to follow up on customer inquiries or resolve issues.
  • Provide accurate information about products or services to customers.
  • Resolve customer complaints and ensure customer satisfaction.
  • Update customer information in the database during and after each call.
  • Collaborate with other team members to address customer needs effectively.
  • Meet or exceed individual and team performance targets.
  • Follow communication scripts and guidelines to ensure consistency.
  • Stay updated on product knowledge and industry trends.
  • Escalate complex issues to the appropriate department or supervisor.
  • Proven experience in a customer service or voice process role.
  • Excellent verbal communication skills in English+ Hindi.
  • Strong active listening and problem-solving abilities.
  • Ability to multitask and work in a fast-paced environment.
  • Basic computer skills.
  • Ability to work flexible hours, including weekends and holidays.

More information about this Telecaller Job

Please go through the below FAQs to get all answers related to the given Telecaller job

  1. What are the job requirements to apply for this Telecaller job position?
    • Ans: A candidate must have a minimum of fresher as an Telecaller

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Bangalore.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Telecaller is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Telecaller position?
    • Ans: There are immediate 1 job openings for Telecaller in our Organisation.

Job Particulars

Role bpo telecaller
Education Diploma, BA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2312620
Job Category Diploma , BPO
Locality Address Bommanahalli
State Karnataka
Country India

About Company

Kreditbee
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