Telecaller Jobs Opening in Lakhu Teleservices at Gurukul, Memnagar, Sola, Ahmedabad
Telecaller
Job Description
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of 0 to 06 Months year experience as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: LLM, B.Arch, Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, B.Design, B.FashionTech, BFA, Vocational Training, 12th Pass (HSE), 10th Pass (SSC), Upto 9th Std, No Education/Schooling, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate, Other Course
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
About Company
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Name: Lakhu Teleservices Private Limited India Filings+2The Company Check+2
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Incorporated: 05 January 2016 India Filings
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CIN: U74900GJ2016PTC085608 The Company Check+1
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Status: Active company InstaFinancials
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Registered Office: I/15, Suvas Apartment, Shri Hariom Co-op Housing Society, Gulab Tower, Thaltej, Ahmedabad, Gujarat – 380054 India Filings+1
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Directors: Mitesh Bharatbhai Mewada and Monica Mitesh Mewada India Filings+1
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Authorized & Paid-up Capital: ₹1,00,000 (1 lakh) India Filings+1
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Industry: Business Process Outsourcing (BPO) / Support Services to Organizations The Company Check
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Lakhu Teleservices is primarily a BPO / call-center company. Lakhuteleservices
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Their service offerings include:
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Collection (probably debt collection) Lakhuteleservices
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Retention (customer retention) Lakhuteleservices
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CPV Verification (Customer-provided verification) Lakhuteleservices
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Field Investigation Lakhuteleservices
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According to their website, they have 150+ staff and strong local/network presence in Gujarat. Lakhuteleservices
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They claim to 'manage projects and complete them within TAT (turn-around time) with excellent quality.' Lakhuteleservices
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On AmbitionBox, Lakhu Teleservices scores 3.9 / 5 (based on 7 reviews). AmbitionBox+1
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According to employees:
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Company culture is rated 4.3/5, indicating a fairly positive working environment. AmbitionBox
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Job security is also rated 4.3/5. AmbitionBox
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Salary & benefits are rated 3.9/5, which suggests it's around average or slightly above what some employees expect. AmbitionBox
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According to TheCompanyCheck, the company has seen significant financial growth recently (for example, a large increase in revenue and profit in FY 2023) The Company Check
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Its main activity code is listed under “Other Business Activities” by InstaFinancials. InstaFinancials
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On telecom regulation side, Lakhu Teleservices is listed in a TRAI document under SMS header groups, which indicates it's recognized as a tele-service provider with SMS-related operations. Telecom Regulatory Authority of India
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Lakhu Teleservices is a Gujarat-based BPO / call-center company, providing customer support, collections, verification, and field investigation services.
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It is relatively small in terms of capital but seems to have a decent employee base and a stable business.
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The company is active and has an established presence in Ahmedabad.