Telecaller Jobs Opening in Lakson Technology Pvt Ltd at Chennai

Exp- Freshers

We are looking for Telecaller who can speak in Tamil/Telugu/ English language.

Roles and Responsibilities:

·         Handling inbound and outbound calls.

·         Day-to-day interactions with the Customers to share project-specific details.

·         Responsible for handling all customer inquiries.

·         Follow up with customers to further the closure process.

·         Follow communication “scripts” when handling different topics

·         Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

·         Seize opportunities to upsell products when they arise

·         Build sustainable relationships and engage customers by taking the extra mile

·         Keep records of all conversations in our database in a comprehensible way

·         Frequently attend educational seminars to improve knowledge and performance level

·         Meet personal/team qualitative and quantitative targets

1. What are the job requirements to apply for this Telecaller job position?
   
   • Ans: A candidate must have a minimum of fresher as an Telecaller


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: Diploma, 12th Pass (HSE)
   
   
3. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
4. This Telecaller is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
5. How many job vacancies are opening for the Telecaller position?
   
   • Ans: There are immediate 1 job openings for Telecaller in our Organisation.