Job Description
10 AM TO 6 PM WORKING HOUR
6 DAYS WORKING IN A WEEK
4 SUNDAY LEAVE.
GOOD COMUNICATION SKILL REQUIRED
1 TO 2 YERAS CALLING EXPRIENCE REQUIRED
A Telecaller – Car Loan Telesales is responsible for reaching out to potential customers, explaining car loan products, and converting leads into successful sales. The role involves promoting financial products over the phone, generating interest, handling queries, and ensuring that customers clearly understand the terms, benefits, and repayment process. This position requires strong communication skills, convincing ability, and knowledge of banking/financial products, especially auto loans.
Key Responsibilities
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Lead Generation & Calling
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Make outbound calls to prospective customers regarding car loan products.
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Explain loan features, eligibility, interest rates, and repayment options in a clear manner.
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Follow-up on leads from digital platforms, walk-ins, and referrals.
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Customer Handling & Conversion
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Understand customer requirements and suggest suitable loan schemes.
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Convince customers to apply for car loans through the company’s channel partners or bank tie-ups.
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Maintain a positive customer experience by addressing queries and concerns promptly.
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Sales Target Achievement
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Work towards monthly and quarterly sales targets.
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Maximize conversions by effectively pitching car loan benefits.
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Support cross-selling of insurance or other financial products when required.
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Documentation & Coordination
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Assist customers in completing loan application forms and collecting necessary documents.
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Coordinate with backend loan processing teams for smooth approval and disbursal.
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Maintain records of calls, customer details, and follow-ups in the CRM system.
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Market & Product Knowledge
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Stay updated with car loan products, interest rates, and offers from competitors.
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Share customer insights with the team to improve loan offerings and telesales strategy.
Skills and Competencies
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Strong communication and persuasive skills.
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Ability to explain financial terms in simple language.
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Good negotiation and customer handling abilities.
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Basic knowledge of banking and loan processes.
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Proficiency in MS Office and CRM software.
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Goal-oriented with a positive attitude.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of 1 to 2 year experience as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
