Telecaller Jobs Opening in Madras City Properties at Sholinganallur, Chennai
Telecaller
Madras City Properties
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Posted: 13 Mar 25
Job Description
Looking fresher for Telecaliing job. Basic Communication is enough., Training will be provided. Working Location - Padur. Any degree fresher / Diploma Holder. Female candidate preferred.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
Job Overview
A Telecaller is responsible for making outbound and receiving inbound calls to customers to promote products/services, generate leads, handle inquiries, and resolve complaints. This role requires excellent communication skills, patience, and persuasion to ensure a positive customer experience and achieve business goals.
Key Responsibilities
1. Outbound & Inbound Calling
- Make outbound calls to potential or existing customers to inform them about products or services.
- Handle inbound calls from customers, answer their queries, and provide solutions.
- Follow communication scripts and ensure a professional and friendly interaction.
2. Lead Generation & Sales
- Identify potential customers and convert inquiries into sales.
- Explain products/services, pricing, and promotions clearly.
- Persuade customers to purchase, book appointments, or subscribe to services.
- Maintain follow-ups with interested customers to close deals.
3. Customer Support & Query Handling
- Address customer concerns and provide accurate information.
- Escalate complex issues to the relevant department if needed.
- Ensure customer satisfaction through effective problem-solving.
4. Data Management & Reporting
- Maintain and update customer databases with relevant information.
- Record call details, feedback, and outcomes in the CRM system.
- Prepare daily/weekly/monthly reports on calls, conversions, and customer interactions.
5. Compliance & Quality Control
- Follow company guidelines and telecalling scripts.
- Adhere to data protection and confidentiality policies.
- Ensure high levels of professionalism and customer engagement.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
Role bpo telecaller
Education Diploma, BA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id2636039
Locality Address Sholinganallur
State Tamil Nadu
Country India
About Company
Real Estate & Construction Company
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