Telecaller Jobs Opening in Mk telicalling pvt ltd at Ashok Nagar, Majestic, Bangalore
Telecaller
Job Description
Key Responsibilities
1. Outbound Calling
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Make a targeted number of outbound calls daily to prospects or customers.
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Follow pre-defined scripts or customize conversations based on customer needs.
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Introduce the company’s products or services clearly and persuasively.
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Pitch offers, explain benefits, and attempt to secure interest or meetings.
2. Lead Generation and Conversion
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Identify qualified leads through effective questioning and customer interaction.
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Collect and verify accurate customer data and update the CRM or database.
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Follow up with interested leads via calls, emails, or messages to convert them.
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Transfer warm leads to the sales or field team as per protocol.
3. Customer Interaction and Query Handling
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Answer incoming calls from customers and respond to inquiries or complaints.
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Maintain a calm and helpful tone, even in challenging situations.
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Provide correct information and resolve issues, or escalate to a supervisor.
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Ensure customer satisfaction by delivering quality service.
4. Record Keeping and Reporting
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Maintain daily call logs, lead details, and outcomes accurately.
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Prepare reports on call volumes, conversions, and feedback received.
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Track performance metrics such as conversion rate, follow-up success, and targets met.
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Update team leaders or managers on issues, trends, or opportunities.
5. Script and Process Adherence
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Follow call center protocols, sales scripts, and compliance guidelines.
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Adhere to quality and productivity standards set by the company.
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Take feedback from supervisors constructively and implement improvements.
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Participate in regular training sessions, role-plays, and team discussions.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 10th Pass (SSC), Upto 9th Std
- What are the salary requirements for this job?
- Ans: The salary range is between 20000 and 28000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
About Company
Bangalore 
0 to 1 Years 
Salary not disclosed 
Diploma, B.Com, BA, BBA/BBM, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, BCA, 12th Pass (HSE)
Hyderabad, Bangalore, Chennai
Freshers
Salary not disclosed
BE/B.Tech
Bangalore
Freshers
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE), Upto 9th Std
Bangalore
0 to 1 Years
Salary not disclosed
Diploma, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE) 
