Telecaller Jobs Opening in Mobile Tutor Pvt Ltd at Ambattur, Aminijikarai, Anna Nagar, Chennai
Job Description
Job Summary:
We are seeking an enthusiastic and confident Telecaller to join our team. The ideal candidate will be responsible for making outbound and/or inbound calls to customers to promote products or services, handle inquiries, resolve issues, and maintain good customer relations. This role is best suited for individuals with strong communication, persuasion, and listening skills.
Whether it’s sales, lead generation, or customer support, the Telecaller will play a vital role in creating a positive experience for the customer and achieving business goals.
1. Making calls to potential customers to introduce products or services, explain the benefits, and encourage them to make a purchase or schedule an appointment.
2. Building and maintaining positive relationships with customers, addressing their needs, and ensuring their satisfaction.
3. Staying up-to-date on product information, promotions, and company policies to effectively communicate with customers.
Key Responsibilities:
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Make outbound calls to prospective or existing customers to inform them about products/services
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Handle inbound calls and resolve customer inquiries in a professional manner
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Provide detailed information and explain features, pricing, and benefits clearly
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Generate leads, schedule appointments, or close sales (based on job role)
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Maintain records of conversations and update customer details in the database/CRM
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Follow up with interested customers to convert them into confirmed clients
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Handle customer objections or queries with patience and product knowledge
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Meet daily/weekly/monthly call and sales targets set by the team leader
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Maintain a courteous and friendly tone on every call
Required Skills:
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Excellent verbal communication in English, Hindi, Tamil, etc.
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Basic computer skills – MS Excel, email, CRM tools, etc.
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Strong listening skills, attention to detail, and patience
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Ability to handle rejection and remain motivated
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Sales ability or customer service orientation (depending on the nature of the job)
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Good organizational and multitasking skills
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, M.Com, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, MSc, Master in Marketing
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.