Telecaller Jobs Opening in Monexo fintech pvt ltd at Nungambakkam, Chennai
Job Description
- Receiving and placing customer service telephone calls
- Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
- Resolving customer complaints, managing database records, drafting status reports on customer service issues
- Data entry and research as required to troubleshoot customer problems
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
Job Particulars
Role bpo telecaller
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1473554
Job Category BPO , BSc/BCA/BBM
Locality Address Nungambakkam
State Tamil Nadu
Country India
About Company
Monexo is India's leading peer-to-peer lending marketplace - where people borrow and lend money to each other. Monexo provides an alternative financing model which is 100% online, simple and fast. Borrowers get personal loans at attractive interest rates and flexible terms. Lenders get to diversify their investment portfolio in a new asset class and earn superior returns. In a shared economy, Monexo is to finance like what Uber & Ola is to transport.
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