Job Description
We need candidates for telecalling for loan health insurance
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Key Responsibilities
1. Customer Outreach & Lead Generation:
- Make outbound calls to potential customers from provided databases or leads.
- Explain loan options (personal, home, business) and health insurance policies.
- Understand customer needs and suggest suitable financial and insurance solutions.
2. Product Explanation & Sales Conversion:
- Educate customers on loan eligibility, interest rates, repayment options, and policy coverage.
- Answer queries regarding loan applications, documentation, and claim processes.
- Persuade customers to opt for financial products or upgrade their existing plans.
3. Follow-ups & Relationship Management:
- Follow up with interested customers to close deals and ensure smooth documentation.
- Maintain a strong relationship with existing clients for repeat business and referrals.
- Provide after-sales support and guidance on policy renewals or loan repayment queries.
4. Compliance & Documentation:
- Ensure compliance with financial regulations and company policies.
- Maintain accurate records of customer interactions, feedback, and sales.
- Assist in completing loan or insurance application forms and documentation.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What are the salary requirements for this job?
- Ans: The salary range is between 11000 and 25000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Delhi.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
Role bpo telecaller
Education BA
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2628384
Job Category BPO , Sales and Marketing
Locality Address
State Delhi
Country India
About Company
The company name is money harbour working hours will be 10 to 6-30 Monday to Saturday
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