Telecaller Jobs Opening in MPokket at Kolkata-Others, Kolkata

Telecaller

MPokket

0 to 3+ Years

11100 - 14200 Monthly

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Posted: 05 Nov 25

Job Description

Appended below are the required JD details for your reference.
Would like to inform you with great hope and aspiration catering to our discussions so far regarding manpower hiring that currently there is a requirement of around 300 manpower till 30th Nov '25 irrespective of processes as defined in the below given updated JD.
Hiring is non-commercial completely as discussed!!
PFB updated JD for your reference as -

mPokket is a mobile-app based lending platform that provides instant and paperless loans. We currently provide micro loans to college students in India. Our technology architecture and processes allow us to seamlessly onboard users, assess risk, disburse and collect funds without any physical interface with our customers.

We are looking for enthusiastic, self-motivated young individuals with good communication skills (Hindi and English) to join our team as 'DIGITAL CUSTOMER SPECIALISTS' (DCS's).

'DCS's' are required to :

Manage our users by answering product and service related questions to ensure excellent service standards
Maintain high user satisfaction. DCS will be the voice of mPokket interacting with our users, to solve product and service issues.

Based on the skills required to manage the above role and responsibility, the 'selected' candidate/s will be onboarded as per our internal processes. Using our technology interface, DCS's will be responsible to onboard users, assess risk, disburse and collect funds.

Desired Candidate Profile :

· Education Required - 12th pass or Graduate

· 0-3 years of prior work-experience in the field or in a related area

· Should be 'Fluent' in English and/or Hindi.

· Office Timing: 8 AM to 9 PM

· Flexible / Comfortable to work-in 'Rotational Shifts' (9-hour 'shift' pattern)

· Prior work-experience in a BPO / Contact Center (Voice Process - Outbound and Inbound 'preferred')

· Freshers are Welcome with good communication skill in English & Hindi with Basic knowledge Microsoft Office

· Job Location: 1) Globsyn Building, 6th Floor, Tower - 1, Webel More, Salt Lake, Sector - V, Kolkata, WB

2) PS Srijan Corporate Park, Retail Unit - 802, Tower - 1, Plot - G2, Street No. - 25, GP Block, 8th Floor, Saltlake, Sector - V, Kolkata - 700091 (Landmark - Near RDB Cinema Hall)

Interview Location: Globsyn Building, 6th Floor, Tower - 1, Webel More, Salt Lake, Sector - V, Kolkata, WB

· Selected candidates should stay/relocate (preferably) within 30 Kms. from the office (Salt Lake, Sec. V)

* Present Interview Address - Salt Lake Electronics Complex, Globsyn Crystals (Tower - 1, 6th Floor), 11 & 12, Street No. - 17, EP Block, Sector - V, Bidhannagar, Kolkata, West Bengal, PIN - 700091, Bus Stop - Webel More / College More

CTC Range : As per company standard i.e, 14000/- to 18000/- for freshers.Other Compensation Benefits : Individual Performance based Incentives.

To know more about the organization please visit our website -

Note - The starting salary of a fresher based on successful verification of documentation and all required joining formalities is as per market standard. This offer is conditional on hiring protocols of the company.

More information about this Telecaller Job

Please go through the below FAQs to get all answers related to the given Telecaller job

What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Telecaller

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: LLM, B.Arch, Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, BVSc, CA, CS, ICWA, MEd, MHM, MS, MSc, MSW, PG Diploma, B.Design, BFA, Vocational Training, 12th Pass (HSE), BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, Other Graduate, Other Post Graduate
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.

Job Particulars

Role bpo telecaller

Education LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, BVSc, CA, CS, ICWA, MEd, MHM, MS, MSc, MSW, PG Diploma, 12th Pass (HSE), Vocational Training, B.Design, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, Other Graduate, Other Post Graduate

Who can apply Freshers and Experienced (0 to 3+ Years )

Hiring Process Walk - In, Face to Face Interview

Employment TypeFull Time

Job Id2784818

Job Category MBA , Diploma , BPO , Walkin , BSc/BCA/BBM

SkillsBPO KPO Telecaller

Locality Address Kolkata-Others

State West Bengal

Country India

About Company

We are looking for enthusiastic, self-motivated young individuals with good communication skills (Hindi and English) to join our team as 'DIGITAL CUSTOMER SPECIALISTS' (DCS's).

'DCS's' are required to :

Manage our users by answering product and service related questions to ensure excellent service standards
Maintain high user satisfaction. DCS will be the voice of mPokket interacting with our users, to solve product and service issues.