Telecaller Jobs Opening in NEETSupport at Sector 62, Noida, Noida
Telecaller
Job Description
NEETSupport is looking for a dedicated and student-friendly Female Telecaller to assist NEET aspirants and their parents with accurate information, guidance, and enrollment support. The role involves making outbound calls, handling inbound queries, explaining NEET preparation services, and ensuring a smooth communication experience for students.
Key Responsibilities-
Make outbound calls to NEET aspirants and parents to provide information about NEETSupport services, courses, and guidance programs.
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Handle inbound inquiries related to NEET preparation, counseling sessions, course details, pricing, and study support.
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Maintain a strong understanding of NEET syllabus, preparation strategies, exam patterns, and NEETSupport offerings.
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Guide students in selecting the right course or support plan based on their academic needs.
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Generate and qualify leads from various campaign sources.
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Maintain accurate records of calls, interactions, follow-ups, and conversions in the CRM.
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Schedule demo classes, counseling sessions, and follow-up calls.
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Achieve weekly and monthly targets for calls, leads, and conversions.
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Respond politely to concerns raised by students/parents and escalate complex issues to senior counselors or team leaders.
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Collaborate with the counseling and sales team to improve student communication and service delivery.
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Minimum 12th pass; Graduate preferred.
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Prior telecalling or counseling experience in the education sector (NEET/medical coaching) is an advantage.
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Excellent verbal communication skills in English and regional languages (Hindi/Tamil/Telugu/Kannada/Marathi as per requirement).
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Strong listening skills and ability to empathize with students and parents.
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Basic knowledge of NEET exam pattern and preparation flow.
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Ability to convince, counsel, and guide students confidently.
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Good computer literacy and experience with CRM tools.
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Patience, professionalism, and positive attitude.
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Job Type: Full-Time
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Location: On-site / Remote (as per company policy)
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Work Hours: 9 AM – 6 PM or as per project requirement
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Reporting To: Telecalling Supervisor / Counseling Manager
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Attractive incentives based on performance and conversions.
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Training on NEET preparation, communication, and sales.
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Professional growth opportunities within NEETSupport.
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Supportive and student-focused work culture.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of 0 to 06 Months year experience as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
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