Telecaller Jobs Opening in NKA Home Health Care Service LLP at Electronic City, Bangalore
Telecaller
Job Description
Job Title: Telecaller
Job Type : Full-time (Day Shift)
Pay: ₹12,000.00 - ₹19,000.00 + incentives per month
Female Candidates Only
Qualification: 10th/12th/Any graduation
Job Summary:
We are looking for an enthusiastic Telecaller to make calls to potential customers.
Benefits: Competitive Salary + Incentives
Location: Electronic City Phase II, Bangalore
Key Responsibilities:
1. Outbound Calling:
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Lead Generation: Contact potential customers (leads) to promote products or services and schedule appointments or sales meetings.
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Product Promotion: Educate and inform customers about new products, offers, or services through persuasive and clear communication.
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Customer Follow-Up: Follow up with existing customers to check on their satisfaction, offer additional products, or gather feedback.
2. Inbound Calling and Customer Service:
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Answering Queries: Handle inbound customer inquiries regarding products, services, and company policies.
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Issue Resolution: Provide solutions to customer concerns, complaints, and technical issues in a polite and professional manner.
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Customer Retention: Engage with existing customers to ensure satisfaction, resolve issues, and encourage repeat business.
3. Sales and Lead Conversion:
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Sales Pitch: Deliver clear, concise, and engaging sales pitches to convert leads into customers.
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Sales Targets: Meet daily, weekly, or monthly sales targets by effectively promoting products/services.
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Closing Deals: Persuade customers to take action, finalize sales, or sign contracts.
4. Database Management:
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CRM Updates: Maintain accurate customer records in the company’s CRM (Customer Relationship Management) system.
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Tracking Leads: Keep track of all interactions with customers and ensure follow-ups are conducted in a timely manner.
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Data Entry: Accurately record customer information, call outcomes, and sales progress.
5. Product and Market Knowledge:
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Stay Informed: Keep up-to-date with product features, services, offers, and pricing in order to answer customer questions effectively.
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Market Feedback: Collect customer feedback and insights to help improve products or services.
6. Reporting:
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Daily Reports: Provide daily reports on the number of calls made, leads generated, sales achieved, and customer feedback to the Telecalling Manager.
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Performance Metrics: Report on key performance indicators (KPIs), such as call volume, conversion rates, and customer satisfaction.
7. Collaboration:
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Teamwork: Work closely with the sales and customer service teams to ensure a seamless customer experience and achieve overall business goals.
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Cross-functional Communication: Collaborate with other departments to share customer feedback, insights, and potential opportunities for business growth.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, 12th Pass (HSE), 10th Pass (SSC)
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 19000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
About Company
Bangalore 
Freshers 
Salary not disclosed 
Certificate Course (ITI), Diploma, B.Com, BA, BBA/BBM, BCA, BE/B.Tech, 12th Pass (HSE)
Bangalore
0 to 1 Years
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Diploma, BA, 12th Pass (HSE)
Bangalore
0 to 3+ Years
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Diploma, BA, 12th Pass (HSE)
Bangalore
0 to 2 Years
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Diploma, B.Com, BA, BBA/BBM, BHM, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE), Upto 9th Std, Vocational Training
Bangalore
0 to 1 Years
Salary not disclosed
B.Com, BA, BBA/BBM, BCA
Bangalore
0 to 1 Years
Salary not disclosed
B.Com 
