Telecaller Jobs Opening in Npm recruitment at Thane, Mumbai
Telecaller
Npm recruitment
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Posted: 20 May 25
Job Description
Job Title: Telecaller - Customer Service (English + Japanese)
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
Client Company: Kserve BPO
Location: Thane West, Maharashtra
Work Mode: Onsite (Work from Office)
Shift: Day Shift (06:00 AM to 3:30 PM)
Working Days: Monday to Friday (Saturday & Sunday Off)
Interview Mode: Telephonic (10:00 AM to 4:00 PM, Monday to Friday)
Job Description: Kserve BPO is hiring dynamic and customer-focused professionals for the role of Telecaller - Customer Service. The ideal candidate will be responsible for handling customer interactions via voice calls, emails, and chats, ensuring top-notch service delivery in both English and Japanese.
Job Description: Kserve BPO is hiring dynamic and customer-focused professionals for the role of Telecaller - Customer Service. The ideal candidate will be responsible for handling customer interactions via voice calls, emails, and chats, ensuring top-notch service delivery in both English and Japanese.
Key Responsibilities:
Handle inbound and outbound calls professionally in both English and Japanese.
Address customer queries and concerns via email and chat support.
Maintain accurate records of customer interactions.
Deliver excellent customer service to international clients.
Adhere to company protocols and KPIs.
Address customer queries and concerns via email and chat support.
Maintain accurate records of customer interactions.
Deliver excellent customer service to international clients.
Adhere to company protocols and KPIs.
Requirements:
Education: 12th Pass / Graduate
Language Proficiency: Japanese (N1 or N2 level) and fluent in English
Age Limit: 18 to 35 years
Language Proficiency: Japanese (N1 or N2 level) and fluent in English
Age Limit: 18 to 35 years
Experience: Fresher or Minimum 1 year of international BPO experience with voice, email, and chat support
Skills:
Excellent communication skills in English and Japanese
Proficiency in written communication for handling emails/chats
Customer-centric attitude
Ability to work independently and collaboratively
Proficiency in written communication for handling emails/chats
Customer-centric attitude
Ability to work independently and collaboratively
Salary: Up to ₹40,000/- per month (based on experience and skillset)
Preferred Candidate: Male candidates with Japanese language proficiency and prior international BPO experience will be given preference.
Preferred Candidate: Male candidates with Japanese language proficiency and prior international BPO experience will be given preference.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 35000 and 40000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
Role bpo telecaller
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id2679811
Job Category BPO
Locality Address Thane
State Maharashtra
Country India
About Company
Npm recruitment
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