Telecaller Jobs Opening in Odcc services at Mogappair, Chennai
Telecaller
Job Description
Business Loan Sales
Good Salary Based on Experience
Very Good Incentive Based on Perfomance
Timing 10am to 5.30pm
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Key Responsibilities:
1. Lead Generation and Outbound Calling:
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Make outbound calls to potential customers from provided leads or self-sourced databases.
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Introduce and explain business loan products clearly and convincingly to prospects.
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Understand the customer’s financial requirements and assess eligibility based on preliminary information.
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Maintain a high volume of daily calls to ensure continuous lead engagement.
2. Product Promotion and Sales Conversion:
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Promote features of various business loan offerings including:
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Unsecured business loans
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Working capital loans
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Term loans
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MSME loans
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Machinery/equipment loans
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Explain product benefits, interest rates, tenure, documentation requirements, and repayment terms.
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Address customer objections effectively and guide them towards completing the loan process.
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Follow up regularly with potential leads to maximize conversion.
3. Data Management and Reporting:
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Accurately update lead information, interaction status, and feedback in the CRM or lead management system.
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Generate daily call logs and share conversion data with the team leader or manager.
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Track application progress and coordinate with internal departments to ensure smooth disbursement.
4. Customer Service and Relationship Management:
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Handle inbound inquiries related to business loans and provide accurate and relevant information.
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Ensure a high level of professionalism, empathy, and customer satisfaction in every interaction.
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Build long-term relationships with potential customers to encourage referrals and repeat business.
5. Coordination and Compliance:
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Coordinate with the credit team, documentation team, and loan processing departments.
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Ensure all customer documents collected are complete and valid for loan processing.
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Adhere strictly to company policies and RBI/industry compliance norms in customer interaction and data handling.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 14000 and 18000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
About Company
Odcc services
Chennai 
Freshers 
Salary not disclosed 
12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
BA, 12th Pass (HSE)
Chennai
0 to 2 Years
Salary not disclosed
BA, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE) 
