Telecaller Jobs Opening in Odisha IAS and Banking Academy at Lakshmi Sagar, Bhubaneswar

Telecaller
Job Description
Job Title: Telecaller
Location: Bhubaneswar
Department: Sales/Customer Support
Summary:
We are looking for a Telecaller to join our team. The ideal candidate will be responsible for making outbound calls, handling customer inquiries, and generating leads. The role requires excellent communication skills and a persuasive approach to drive business growth.
Key Responsibilities:
- Make outbound calls to potential and existing customers.
- Explain the company’s products/services and generate interest.
- Handle inbound queries and provide necessary information.
- Follow up with customers to ensure satisfaction and maintain strong relationships.
- Maintain accurate records of customer interactions and sales in the CRM system.
- Meet daily/weekly/monthly targets for calls and conversions.
- Address customer concerns and escalate issues when necessary.
- Work closely with the sales and marketing team to optimize lead conversion.
Qualifications & Skills:
- Minimum 12th pass / Graduate in any discipline.
- 0-2 years of experience in telecalling, customer service, or sales (Freshers can apply).
- Excellent communication skills in [languages required, e.g., English, Hindi, Odia].
- Ability to handle objections and convince customers.
- Basic computer knowledge and familiarity with CRM tools is a plus.
- Positive attitude, patience, and ability to work in a target-driven environment.
Salary & Benefits:
- Salary Range: 8000 to 20000
- Incentives based on performance
- Training & career growth opportunities
- Flexible work environment
Job Types: Full-time, Permanent, Fresher
Benefits:
- Flexible Working-Hour
Schedule:
- Day shift
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
About Company
Odisha IAS and Banking Academy is a premier coaching institute dedicated to preparing aspirants for a wide range of competitive examinations in India. Based in Odisha, our academy offers expert guidance and high-quality training for IAS, OAS, Banking, SSC, Railway, Defence, and other state & central government exams.
With a mission to empower students through knowledge, discipline, and strategic preparation, we focus on delivering result-oriented coaching through experienced faculty, updated study materials, regular mock tests, and a student-centered approach.
Our goal is to transform the potential of young aspirants into success stories by providing a supportive learning environment, career mentoring, and rigorous exam-oriented training.
Why Choose Us?
✅ Expert Faculty
✅ Updated Study Materials
✅ Personalized Mentoring
✅ Regular Tests & Performance Analysis
✅ Competitive Learning Environment
Join Odisha IAS and Banking Academy – Your Pathway to a Government Career Starts Here.