Telecaller Jobs Opening in OPTONPAY at Salt Lake, Kolkata
Telecaller
Job Description
We are looking for a confident and motivated Domestic Telecaller to communicate with customers within India. The role involves making outbound calls or handling inbound calls to provide information, promote products/services, and maintain positive customer relationships.
Key Responsibilities:Make outbound calls to domestic customers or handle inbound inquiries
Explain products, services, or offers clearly and politely
Answer customer questions and resolve basic issues
Follow call scripts and company guidelines
Maintain accurate records of calls and customer details
Meet daily/weekly call and performance targets
Build and maintain good customer relationships
Escalate complex issues to the appropriate team when required
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Good communication skills in Hindi and/or English (regional language is a plus)
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Basic computer knowledge (MS Excel, CRM systems, or calling software)
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Ability to handle customers patiently and professionally
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Sales or customer service experience preferred (freshers can apply)
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Active listening and problem-solving skills
- Working Conditions:
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Domestic calling only (within India)
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Office-based / Work-from-home (as per company policy)
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Fixed shift / Day shift
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Fixed salary + performance-based incentives
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Training provided
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Career growth opportunities
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More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of 0 to 3 year experience as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, 12th Pass (HSE), BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, BFT, BMS, Other Graduate
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.