Telecaller
Paisabazaar
Expired
Posted: 01 Mar 25
Job Description
Job Summary
A Telecaller is responsible for making outbound and inbound calls to potential and existing customers to promote products, services, or gather information. The role involves lead generation, customer follow-ups, resolving queries, and maintaining good customer relationships.
1) Assisting customers in sale of a range of financial products on phone
2) Role entails working only in Day shift
3) Fully responsible for meeting and exceeding targets as assigned periodically
4) Reaching productivity that meets job standards, while working with speed and accuracy
5) Flexible, able to shift priorities to accommodate changing demands.
6) Ensure no losses or errors occurred while assisting customers
7) Work towards ensuring zero cases of mis-selling/fraud in the processes
8) Responding in a timely and effective manner to all internal communication.
9) Adheres to and supports company policies and practices.
Key Responsibilities
1. Outbound & Inbound Calling
- Make cold calls and follow-up calls to prospective customers.
- Handle incoming customer inquiries and provide solutions.
- Explain products, services, and offers clearly to customers.
2. Lead Generation & Conversion
- Identify and qualify potential leads through telephonic conversations.
- Convince customers to buy products or avail services.
- Maintain a customer database and track interactions.
3. Customer Support & Relationship Management
- Answer customer queries and address concerns professionally.
- Build rapport and ensure customer satisfaction.
- Handle complaints, escalate issues when necessary, and follow up.
4. Data Management & Reporting
- Maintain accurate records of calls, sales, and customer feedback.
- Prepare and submit daily or weekly reports on calling activities.
- Work with the sales team to improve customer outreach strategies.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 17000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
Role bpo telecaller
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2629054
Job Category BPO
Locality Address Malad West
State Maharashtra
Country India
About Company
Paisabazaar
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