Telecaller Jobs Opening in Red Spice Advertising at Nandanam, Chennai
Telecaller
Job Description
Timing :9.30 to 6.30
Job Summary
We are seeking a dynamic and persuasive Telecaller to make phone calls to potential or existing customers. The role involves promoting products or services, generating leads, providing customer support, and gathering information. The ideal candidate should have excellent communication skills, a friendly demeanor, and a target-oriented mindset.
Key Responsibilities
A. Outbound Calls & Lead Generation
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Make daily outbound calls to potential and existing customers.
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Generate leads, appointments, and sales opportunities.
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Maintain a record of interactions and follow-ups in the CRM system.
B. Customer Support & Relationship Management
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Address customer queries, complaints, and requests over the phone.
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Provide accurate information about products, services, and promotions.
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Ensure positive customer experience and maintain strong relationships.
C. Information Gathering & Reporting
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Collect customer feedback, market insights, and competitor information.
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Update and maintain customer databases and CRM records.
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Prepare daily, weekly, and monthly call reports for management.
D. Sales & Promotion Support
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Promote company products or services effectively.
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Support marketing campaigns via telephonic outreach.
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Achieve or exceed daily and monthly call and conversion targets.
Required Skills & Competencies
A. Technical Skills
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Basic knowledge of CRM systems, MS Office, and call management tools.
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Ability to document calls, leads, and follow-ups accurately.
B. Soft Skills
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Excellent communication and persuasive skills.
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Friendly, patient, and customer-focused attitude.
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Goal-oriented, resilient, and able to handle rejection positively.
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Strong time management and organizational skills.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of 06 Months to 1 year experience as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
