Telecaller Jobs Opening in Reputed pvt Ltd at Adambakkam, Chennai
Telecaller
Job Description
Job Summary
A Telecaller is responsible for making outbound calls to customers or clients, introducing them to the company's products or services, and encouraging them to take action—such as making a purchase, booking an appointment, or attending an event. Telecallers also handle incoming queries, provide information, and record customer feedback.
This role is essential in building a company’s customer base, maintaining customer relationships, and supporting sales or service efforts. A successful Telecaller must be articulate, persuasive, and customer-focused, with a calm and friendly demeanor on phone calls.
Key Responsibilities
1. Outbound Calling
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Make a targeted number of outbound calls per day to prospective or existing customers from the provided database.
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Promote products, services, or campaigns by clearly explaining features, offers, and benefits.
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Persuade customers to take action (purchase, book a demo, register, subscribe, etc.).
2. Inbound Call Handling
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Answer incoming customer calls promptly and courteously.
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Address customer inquiries related to products, pricing, order status, or basic technical issues.
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Direct calls to appropriate departments when necessary or escalate unresolved issues.
3. Customer Engagement
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Build rapport with customers through professional and friendly conversations.
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Listen actively to customer concerns, needs, or feedback and respond appropriately.
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Follow up with interested leads or unresolved queries until closure.
4. Data Management and Reporting
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Maintain records of calls, conversations, and outcomes in CRM or internal systems.
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Update customer contact information and call notes accurately and regularly.
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Prepare daily or weekly reports on calls made, leads generated, and conversions.
5. Target Achievement
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Meet or exceed daily/weekly/monthly calling and sales targets set by the manager.
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Actively participate in campaigns, promotions, or call blitzes to boost engagement.
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Take initiative to improve performance by learning product knowledge and objection handling.
6. Feedback and Improvement
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Provide insights or feedback from customer interactions to improve products, processes, or communication strategies.
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Suggest changes to scripts or calling strategies based on firsthand experience.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, 12th Pass (HSE), 10th Pass (SSC)
- What are the salary requirements for this job?
- Ans: The salary range is between 11500 and 22000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: Yes,its a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
About Company
Chennai 
Freshers 
Salary not disclosed 
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
12th Pass (HSE)
Chennai
0 to 2 Years
Salary not disclosed
BA, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE) 
