Telecaller Jobs Opening in Rising star academy at Indirapuram, Ghaziabad
Telecaller
Job Description
Job Summary:
We are looking for a friendly and persuasive Telecaller to join our team and represent our academy. Your primary responsibility will be to speak with parents over the phone, explain the benefits of our educational services, and convince them to visit our academy for a counseling session or a demo class.
Please note: This is not a sales or target-based selling job. You are not required to sell any product or service. The goal is to inform, build interest, and motivate parents to visit the center—that’s it. The role is best suited for candidates who enjoy talking to people, are polite yet confident, and have a basic understanding of how to hold a professional conversation over the phone.
Key Responsibilities:
1. Calling & Communication
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Make outbound calls to parents from the provided database
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Brief them about the academy, its programs, and how it can benefit their child
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Clearly explain the location, schedule, and process for visiting the academy
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Maintain a polite and friendly tone at all times
2. Appointment Booking
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Convince interested parents to schedule a visit or demo class at the academy
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Record appointment details correctly and inform the on-site counselor team
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Follow up with interested parents who requested a call back
3. Data Entry & Call Records
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Maintain daily call logs, conversation details, and responses in Excel or CRM software
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Update status of each call (interested, call back, visited, not interested, etc.)
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Share daily/weekly reports with the team leader or manager
4. Coordination & Follow-Up
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Coordinate with the front desk or counselor team to confirm appointments
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Send SMS or WhatsApp reminders to parents (if required)
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Assist in resolving any confusion parents might have about directions, timing, or services
Skills Required:
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Excellent verbal communication skills
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Polite, calm, and professional tone
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Ability to listen and handle objections positively
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Confidence in explaining services and inviting parents
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Basic computer knowledge (Excel, Google Sheets, CRM)
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Willingness to learn and adapt to communication scripts
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Punctuality and team coordination
Work Schedule:
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Working Hours: 10:00 AM to 6:30 PM (1-hour lunch break)
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Weekly Off: Sunday or any one fixed weekly off (as per company policy)
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 18000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Ghaziabad.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
About Company
Ghaziabad 
Freshers 
Salary not disclosed 
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Freshers
Salary not disclosed
B.Com, BA, BSc, 10th Pass (SSC), 12th Pass (HSE) 
