Telecaller Jobs Opening in Sharma associate at Jaipur-Others, Jaipur
Telecaller
Job Description
Job Overview
We are seeking an enthusiastic and persuasive Telecaller to join our sales and marketing team. The primary responsibility of this role is to contact potential customers, introduce them to our financial products and services, and generate quality leads for the sales team.
The Telecaller will play a key role in the business development process by building initial relationships with customers, understanding their financial needs, and ensuring accurate lead qualification. This position is ideal for individuals who are self-motivated, target-driven, and possess excellent communication skills.
Key Responsibilities
1. Lead Generation & Prospecting
-
Make outbound calls to potential customers to create awareness about financial products such as loans, credit cards, insurance, investments, and savings plans.
-
Understand customer profiles and assess their financial needs and eligibility.
-
Collect relevant information from customers to qualify leads for the sales team.
-
Maintain a steady flow of new leads to support the business development pipeline.
2. Customer Engagement
-
Communicate the features, benefits, and value propositions of financial products effectively.
-
Build rapport with customers to gain trust and encourage open discussions about their financial goals.
-
Handle customer inquiries and resolve basic doubts regarding products and services.
-
Ensure polite, professional, and empathetic communication at all times.
3. Coordination with Sales Team
-
Pass on verified leads to the sales and relationship managers for further follow-up.
-
Collaborate with the sales team to maximize conversion rates and achieve overall business goals.
-
Provide inputs and insights on customer feedback, objections, and requirements.
4. Data Management & Reporting
-
Maintain accurate and updated records of all calls, leads, and customer interactions in the CRM system.
-
Generate daily, weekly, and monthly reports on lead generation activities and performance.
-
Track follow-ups and ensure no potential leads are missed.
5. Compliance & Quality Standards
-
Follow all company policies, data protection rules, and financial regulations when handling customer information.
-
Ensure complete confidentiality and compliance with industry standards and legal guidelines.
-
Adhere to quality scripts and call guidelines to maintain high communication standards.
Required Skills & Competencies
1. Technical Skills
-
Basic understanding of financial products and services such as loans, insurance, mutual funds, or credit cards.
-
Familiarity with CRM tools and lead management systems (training will be provided if required).
-
Proficiency in MS Excel, MS Word, and basic data entry.
2. Communication Skills
-
Excellent verbal communication skills in English, Hindi, and/or regional languages.
-
Ability to explain financial concepts in a simple and clear manner.
-
Active listening skills to understand customer requirements and tailor conversations accordingly.
3. Sales & Customer Handling Skills
-
Persuasive speaking skills to convince potential customers.
-
Good negotiation and objection-handling abilities.
-
Customer-centric mindset with a focus on building long-term relationships.
4. Personal Attributes
-
Self-motivated, proactive, and result-oriented.
-
Positive attitude and willingness to learn about new financial products.
-
Good problem-solving skills to handle customer concerns effectively.
-
Ability to work independently as well as collaboratively in a team environment.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of 0 to 1 year experience as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
About Company
Jaipur 
1 to 2 Years 
Salary not disclosed 
Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
Jaipur
Freshers
Salary not disclosed
BA
Jaipur
Freshers
Salary not disclosed
B.Com, BA
Jaipur
Freshers
Salary not disclosed
B.Com, B.Pharm, BA, BBA/BBM, BSc
Jaipur
Freshers
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE)
Jaipur
0 to 2 Years
Salary not disclosed
B.Com, BA, BBA/BBM, BCA, BE/B.Tech, 12th Pass (HSE)
Jaipur
Freshers
Salary not disclosed
12th Pass (HSE) 
