Telecaller Jobs Opening in Sublime Technocorp Pvt Ltd at Nerul, Navi Mumbai
Job Description
The roles and responsibilities of a Telecaller typically include:
1. Making Outbound Calls: Telecaller usually responsible for making outbound calls to potential customers or clients. They may be provided with a list of phone numbers to call or may be tasked with generating their own leads.
2. Customer Outreach: They reach out to customers to promote products or services, solicit sales, or gather information. This involves explaining the features and benefits of products or services and addressing any questions or concerns the customer may have.
3. Lead Generation: Telecaller often play a crucial role in lead generation by identifying and qualifying potential customers who have shown interest in the company's offerings.
4. Appointment Setting: In some cases, telecaller is responsible for scheduling appointments for sales representatives or other members of the team to follow up with potential clients.
5. Follow-up Calls: They may also be tasked with following up with previous customers to ensure satisfaction, gather feedback, or upsell additional products or services.
6. Data Entry and Management: Telecaller usually required to accurately record and update customer information, interactions, and outcomes in the company's database or CRM system.
7. Meeting Targets: They are often expected to meet certain targets or quotas for the number of calls made, leads generated, appointments scheduled, or sales closed.
8. Customer Service: Telecaller may also handle inbound calls from existing customers, providing support, addressing inquiries, resolving complaints, or processing orders.
9. Product Knowledge: It's essential for telecaller to have a good understanding of the products or services they are selling in order to effectively communicate their benefits and address customer queries.
10. Adhering to Scripts and Guidelines: Many telecalling roles involve following predefined scripts or guidelines provided by the company to ensure consistency in messaging and compliance with regulations.
11. Maintaining Professionalism: Telecaller is expected to maintain a professional demeanor at all times and represent the company in a positive light, even in challenging or confrontational situations.
12. Continuous Learning: Keeping abreast of industry trends, product updates, and sales techniques is often encouraged to improve performance and effectiveness in the role.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
1. Making Outbound Calls: Telecaller usually responsible for making outbound calls to potential customers or clients. They may be provided with a list of phone numbers to call or may be tasked with generating their own leads.
2. Customer Outreach: They reach out to customers to promote products or services, solicit sales, or gather information. This involves explaining the features and benefits of products or services and addressing any questions or concerns the customer may have.
3. Lead Generation: Telecaller often play a crucial role in lead generation by identifying and qualifying potential customers who have shown interest in the company's offerings.
4. Appointment Setting: In some cases, telecaller is responsible for scheduling appointments for sales representatives or other members of the team to follow up with potential clients.
5. Follow-up Calls: They may also be tasked with following up with previous customers to ensure satisfaction, gather feedback, or upsell additional products or services.
6. Data Entry and Management: Telecaller usually required to accurately record and update customer information, interactions, and outcomes in the company's database or CRM system.
7. Meeting Targets: They are often expected to meet certain targets or quotas for the number of calls made, leads generated, appointments scheduled, or sales closed.
8. Customer Service: Telecaller may also handle inbound calls from existing customers, providing support, addressing inquiries, resolving complaints, or processing orders.
9. Product Knowledge: It's essential for telecaller to have a good understanding of the products or services they are selling in order to effectively communicate their benefits and address customer queries.
10. Adhering to Scripts and Guidelines: Many telecalling roles involve following predefined scripts or guidelines provided by the company to ensure consistency in messaging and compliance with regulations.
11. Maintaining Professionalism: Telecaller is expected to maintain a professional demeanor at all times and represent the company in a positive light, even in challenging or confrontational situations.
12. Continuous Learning: Keeping abreast of industry trends, product updates, and sales techniques is often encouraged to improve performance and effectiveness in the role.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
Role bpo telecaller
Education BA
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2362460
Job Category BPO
Locality Address Nerul
State Maharashtra
Country India
About Company
Sublime Technocorp Pvt Ltd
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