Telecaller Jobs Opening in Swarn Infrasolutions Pvt Ltd at Noida-Others, Noida
Telecaller
Job Description
Make outbound calls to potential customers and explain our products/services.
Handle inbound calls and assist customers with their queries and issues.
Promote via phone, providing the right information.
Follow up with leads
Maintain accurate records of customer interactions and data.
Work towards meeting individual and team sales targets.
Provide excellent customer service by addressing customer concerns and resolving issues promptly.
Ensure a positive customer experience through friendly approach
Key Responsibilities:
Outbound Calling and Lead Generation:
-
Make a high volume of outbound calls to potential or existing customers using an automated or manual dialer system.
-
Explain the company’s products, services, or offers clearly and persuasively to generate interest.
-
Ask relevant questions to understand customer needs and identify sales opportunities.
-
Maintain a database of leads and prospects and update call details in CRM or spreadsheets.
Inbound Call Handling:
-
Answer incoming calls promptly and assist callers with queries or issues.
-
Provide product or service-related information to resolve customer concerns.
-
Escalate complex issues to the appropriate department for resolution.
Sales and Conversion:
-
Follow up on leads to convert inquiries into sales, appointments, or registrations.
-
Negotiate and close deals over the phone where applicable.
-
Maintain a strong knowledge of company products and services to pitch effectively.
-
Work towards achieving daily, weekly, and monthly sales or conversion targets.
Customer Service and Relationship Building:
-
Build rapport with customers to encourage long-term relationships.
-
Handle objections and complaints with patience and professionalism.
-
Ensure a positive customer experience throughout the interaction.
-
Provide post-sales or follow-up support as needed.
Reporting and Documentation:
-
Maintain detailed and accurate records of calls, feedback, outcomes, and next steps.
-
Prepare call reports and share them with the supervisor or sales team.
-
Track the performance of campaigns and suggest improvements.
Team Collaboration:
-
Coordinate with the sales, marketing, or operations teams for campaign alignment.
-
Participate in team meetings, briefings, and training sessions to improve calling techniques.
-
Share customer feedback and market trends with the team for product or service enhancement.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 20000 and 22000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Noida.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
About Company
Swarn Infrasolutions Pvt. Ltd. Is a Leading real estate firm dedicated to delivering high –quality residential and commercial projects across India .With a strong focus on Innovative design ,strategic location ,and customer –centric services ,we aim to create lasting value for our clients and investors .
1. Strong Company Culture
Swarn has received positive feedback for its company culture, with employees rating it highly for work-life balance, job security, and salary & benefits. The company culture and work satisfaction have been rated 5.0, indicating a supportive and employee-friendly environment. Ambition Box
2. Diverse and Expanding Portfolio
Swarn Infrasolutions has a diverse portfolio of projects across various locations, including:
- Luv Kush Enclave in Ayodhya
- The Lake Countryside Farms in Tappal, Yamuna Expressway
- The Lake City Plot on the Yamuna Expressway
- The White Hill Cottages in Ranikhet, Uttarakhand
- Expressway Enclave in Roorkee
- Villa De La Costa in Goa
These projects offer employees opportunities to work on diverse and impactful real estate developments.
3. Career Growth and Development
Swarna provides avenues for career growth and skill development, with opportunities to work on various aspects of real estate development, from planning to execution. The company's commitment to client satisfaction and quality service offers employees a platform to enhance their professional skills.
4. Positive Employee Feedback
Employees have shared positive experiences working at Swarna, highlighting aspects such as good management and a positive work atmosphere. If you're interested in exploring current job openings at Swarna Infrasolutions, you can visit their official website or contact their HR department for more information.
Be part of a company that values its employees and fosters a collaborative work environment.
Opportunity to contribute to the growth and development of the organization through strategic HR initiatives.
Competitive compensation package, including health benefits and retirement plans.
Access to professional development and continuous learning opportunities.
Noida 
Freshers 
Salary not disclosed 
12th Pass (HSE)
Noida
Freshers
Salary not disclosed
12th Pass (HSE)
Noida
Freshers
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
Noida
Freshers
Salary not disclosed
12th Pass (HSE)
Noida
Freshers
Salary not disclosed
12th Pass (HSE)
Noida
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BSc
Delhi, Ghaziabad, Noida
Freshers
Salary not disclosed
BA, BBA/BBM, MBA/PGDM
Noida
Freshers
Salary not disclosed
Diploma, BA, 10th Pass (SSC), 12th Pass (HSE)
Noida
Freshers
Salary not disclosed
Diploma, 12th Pass (HSE), Other Course
Noida
Freshers
Salary not disclosed
12th Pass (HSE)
Noida
Freshers
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE)
Noida
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, BA, BCA, 12th Pass (HSE), Other Graduate
Noida
Freshers
Salary not disclosed
12th Pass (HSE)
Noida
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Noida
Freshers
Salary not disclosed
Diploma(Agricultural / Irrigation), 12th Pass (HSE), Vocational Training, Other Course(Other Course)
Noida
Freshers
Salary not disclosed
BA, Other Graduate
Noida
Freshers
Salary not disclosed
B.Com, BA, BSc
Delhi, Noida
Freshers
Salary not disclosed
10th Pass (SSC)
Delhi, Faridabad, Gurgaon, Ghaziabad, Noida
Freshers
Salary not disclosed
Any Graduate
Noida
Freshers
Salary not disclosed
12th Pass (HSE) 
