Telecaller Jobs Opening in Techplanet Software at Ashiana Nagar, Dwarka, Patna, Gaya, Delhi
Telecaller
Job Description
Telecaller position is open for immediate hiring
Responsibilities:- Making calls to potential customers
- Explaining company services and products
- Maintaining daily call records
- Submitting daily progress reports
- 12th grade or higher education
- Fluent communication skills in the local language
- Basic computer skills
Key Responsibilities
Outbound Calling
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Make a high volume of daily outbound calls to prospective or existing customers using a prepared script or call guide.
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Introduce the company’s products or services to potential customers and explain benefits in a clear, compelling manner.
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Generate leads, set appointments, or convert prospects into clients depending on the campaign or sales target.
Inbound Call Handling
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Answer incoming customer calls professionally and promptly.
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Respond to inquiries, provide accurate information, and redirect calls to the appropriate departments if necessary.
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Resolve minor complaints and issues on the first call and escalate complex problems to supervisors.
Customer Relationship and Follow-up
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Build and maintain positive relationships with customers by addressing their needs and concerns courteously.
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Follow up on leads, customer inquiries, or service feedback as part of ongoing outreach and retention efforts.
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Maintain a polite, helpful, and customer-centric approach throughout all interactions.
Database Management and Reporting
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Update CRM systems or call logs with customer information, responses, and outcomes of calls.
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Maintain accurate records of customer interactions, call results, and any relevant notes for future reference.
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Prepare and submit daily, weekly, and monthly reports on call activity, lead generation, or conversions.
Sales and Target Achievement
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Meet or exceed daily, weekly, and monthly call and conversion targets as set by the team lead or sales manager.
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Identify cross-selling and upselling opportunities during calls, and inform customers about promotions or special offers.
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Participate in incentive-based campaigns and contribute to overall team performance goals.
Teamwork and Communication
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Collaborate with fellow team members, supervisors, and cross-functional departments to share feedback and improve scripts or customer approaches.
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Participate in regular team meetings, training sessions, and performance evaluations.
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Communicate effectively with team leaders regarding customer feedback, challenges, or system issues.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: Yes,its a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
About Company
Delhi 
Freshers 
Salary not disclosed 
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
10th Pass (SSC)
Delhi
Freshers
Salary not disclosed
12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
12th Pass (HSE)
Patna
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE) 
