Telecaller Jobs Opening in Teleconnect global service at Model Town 2, Moti Nagar, Mukherjee Nagar, Mumbai, Delhi
Telecaller
Job Description
We are looking for a Telecaller with strong communication and persuasive skills to join our growing team. The ideal candidate should be able to handle customer interactions professionally, explain products or services effectively, and convert leads into successful sales. Patience, problem-solving abilities, and basic computer knowledge are essential for this role.
Key Responsibilities
1. Outbound Calling & Lead Generation
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Make outbound calls to prospective and existing customers to promote products and services.
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Explain offerings clearly, highlight key benefits, and generate interest among potential clients.
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Qualify leads, schedule follow-ups, and maintain consistent communication.
2. Inbound Call Handling
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Answer customer inquiries and resolve issues in a professional manner.
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Provide accurate product or service information to help customers make informed decisions.
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Record customer needs and escalate unresolved concerns to the relevant department.
3. Sales & Persuasion
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Convert leads into confirmed sales through effective communication strategies.
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Cross-sell and upsell products wherever applicable.
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Achieve daily, weekly, and monthly sales targets set by the company.
4. Customer Relationship Management
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Build rapport and maintain long-term relationships with clients.
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Follow up with potential and existing customers to ensure satisfaction.
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Handle customer complaints with patience and professionalism to retain client trust.
5. Documentation & Reporting
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Maintain accurate records of calls, leads, and follow-ups using CRM software or internal systems.
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Prepare daily and weekly reports on call performance and target achievements.
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Update customer databases and ensure data accuracy.
Required Skills & Competencies
1. Communication & Interpersonal Skills
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Strong verbal communication skills in English, Hindi, and local languages.
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Ability to persuade customers and explain products confidently.
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Excellent listening and negotiation abilities.
2. Technical & Computer Skills
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Basic knowledge of MS Office, data entry, and typing.
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Familiarity with CRM software and telephone systems is an added advantage.
3. Personal Attributes
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Patience, confidence, and a customer-friendly attitude.
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Ability to handle rejection positively and remain motivated.
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Good problem-solving and multitasking skills.
Eligibility Criteria
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Qualification:
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Minimum High School Diploma / 12th Pass; Graduation preferred.
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More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, 12th Pass (HSE), 10th Pass (SSC)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: Yes,its a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
About Company
Ahmedabad, Mumbai, Chennai 
Freshers 
Salary not disclosed 
10th Pass (SSC)
Ahmedabad, Mumbai, Chennai
Freshers
Salary not disclosed
10th Pass (SSC)
Delhi, Gurgaon, Noida
Freshers
Salary not disclosed
LLM, B.Arch, B.Pharm, M.Arch, M.Com, M.Pharm, BBA/BBM, BCA, BDS, BEd, BHM, MCA, MD, MDS, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MSW, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS
Delhi
Freshers
Salary not disclosed
10th Pass (SSC)
Delhi
0 to 2 Years
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE), Upto 9th Std
Delhi
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
10th Pass (SSC)
Delhi, Bhubaneswar, Kolkata
0 to 3+ Years
Salary not disclosed
Other Course
Mumbai
0.6 to 3+ Years
Salary not disclosed
12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
B.Com, BA
Delhi
0 to 2 Years
Salary not disclosed
12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
12th Pass (HSE)
Mumbai
0.6 to 3 Years
Salary not disclosed
B.Com, BA, BBA/BBM
Mumbai
Freshers
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE)
Mumbai
0 to 1 Years
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training
Hyderabad, Delhi, Dehradun
0 to 3+ Years
Salary not disclosed
12th Pass (HSE)
Mumbai
2 to 3+ Years
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE)
Delhi
0 to 1 Years
Salary not disclosed
12th Pass (HSE)
Delhi
0.6 to 1 Years
Salary not disclosed
12th Pass (HSE) 
