Telecaller Jobs Opening in Teleconnect global service at Warje, Pune
Telecaller
Teleconnect global service
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Posted: 20 Aug 25
Job Description
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Performance Metrics (KPIs)
-
Number of calls made and answered daily.
-
Lead conversion rate and sales targets achieved.
-
Customer satisfaction score.
-
Follow-up success rate and repeat business generated.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE), 10th Pass (SSC)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: Yes,its a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
Role bpo telecaller
Education 10th Pass (SSC), 12th Pass (HSE)
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypePart Time
Job Id2738491
Job Category BPO , Part Time , Work from Home , Contingent
Locality Address Warje
State Maharashtra
Country India
About Company
Teleconnect global service
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