Telecaller Jobs Opening in Tender Suggest Pvt Ltd at Naroda, Ahmedabad
Telecaller
Job Description
- Speak clearly and articulately with a friendly tone to keep the listener engaged.
- Pay close attention to understand customer needs, emotions, and concerns to offer appropriate solutions.
- Be comfortable with data entry, record-keeping, and using Customer Relationship Management (CRM) software.
- Efficiently manage multiple leads, follow-ups, and call targets within tight time frames.
Key Responsibilities
1. Customer Communication
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Make outbound calls and attend inbound calls to engage with potential and existing customers.
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Speak clearly, confidently, and persuasively while maintaining a friendly and professional tone.
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Understand customer requirements, listen actively, and address their queries effectively.
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Build positive relationships and enhance customer satisfaction through excellent service.
2. Lead Generation & Sales Support
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Generate leads by reaching out to potential customers and introducing products or services.
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Follow up with prospects and convert inquiries into confirmed sales or appointments.
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Assist the sales team by scheduling meetings and updating client requirements.
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Meet and exceed daily, weekly, and monthly call targets and conversion goals.
3. Customer Relationship Management (CRM)
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Accurately update customer details, call logs, and interaction records in the CRM system.
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Maintain up-to-date databases for leads, prospects, and customer information.
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Ensure timely follow-ups and maintain a structured approach to customer engagement.
4. Problem-Solving & Query Handling
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Identify customer concerns and provide appropriate solutions or escalate issues when necessary.
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Stay updated on product knowledge to answer queries confidently.
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Resolve complaints quickly to ensure customer retention and satisfaction.
5. Reporting & Documentation
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Maintain records of calls, lead status, and daily activities.
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Share daily, weekly, and monthly reports with the team leader or manager.
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Collaborate with the sales and operations teams for better process efficiency.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of 0 to 06 Months year experience as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, 12th Pass (HSE), 10th Pass (SSC)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
About Company
Ahmedabad 
Freshers 
Salary not disclosed 
Diploma, B.Com(Financial Analytics), BA(English, Hindi), BCA, 12th Pass (HSE)
Ahmedabad
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, BA, 10th Pass (SSC), 12th Pass (HSE)
Ahmedabad
1 to 3+ Years
Salary not disclosed
Diploma, BA, BBA/BBM, 12th Pass (HSE)
Ahmedabad
Freshers
Salary not disclosed
12th Pass (HSE)
Ahmedabad, Mumbai, Chennai
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BSc
Ahmedabad, Pune, Noida
3 to 3+ Years
Salary not disclosed
12th Pass (HSE)
Ahmedabad
Freshers
Salary not disclosed
Any Graduate 
