Telecaller Jobs Opening in The Colosseum at Chandni Chowk, Delhi
Telecaller
The Colosseum
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Posted: 02 Jul 25
Job Description
Job Summary:
We are looking for enthusiastic Telecaller with good communication. As a Telecaller, you will be responsible for making outbound/inbound calls to customers, handling inquiries, and providing necessary information about our products/services. This role is ideal for freshers who have excellent communication skills and a positive attitude.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
We are looking for enthusiastic Telecaller with good communication. As a Telecaller, you will be responsible for making outbound/inbound calls to customers, handling inquiries, and providing necessary information about our products/services. This role is ideal for freshers who have excellent communication skills and a positive attitude.
Key Responsibilities:
Make Outbound Calls: Contact potential/existing customers to promote products/services.
Handle Inbound Calls: Assist customers with inquiries, complaints, or support requests.
Maintain Customer Records: Update customer details and interaction history in CRM software.
Provide Product Information: Explain features and benefits clearly to customers.
Follow Up: Call back potential customers and follow up on previous conversations.
Handle Emails & Messages: Respond to customer queries via email, WhatsApp, and other communication channels.
Team Collaboration: Coordinate with sales, marketing, and customer support teams.
Make Outbound Calls: Contact potential/existing customers to promote products/services.
Handle Inbound Calls: Assist customers with inquiries, complaints, or support requests.
Maintain Customer Records: Update customer details and interaction history in CRM software.
Provide Product Information: Explain features and benefits clearly to customers.
Follow Up: Call back potential customers and follow up on previous conversations.
Handle Emails & Messages: Respond to customer queries via email, WhatsApp, and other communication channels.
Team Collaboration: Coordinate with sales, marketing, and customer support teams.
Required Skills:
Excellent Communication: Fluency in Hindi & English (both verbal and written).
Basic Computer Knowledge: Familiarity with MS Office, email handling, and CRM tools (preferred).
Confidence & Patience: Ability to handle different types of customers professionally.
Time Management: Ability to work under pressure and meet call targets.
Active Listening: Understanding customer needs and responding accordingly.
Excellent Communication: Fluency in Hindi & English (both verbal and written).
Basic Computer Knowledge: Familiarity with MS Office, email handling, and CRM tools (preferred).
Confidence & Patience: Ability to handle different types of customers professionally.
Time Management: Ability to work under pressure and meet call targets.
Active Listening: Understanding customer needs and responding accordingly.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
Role bpo telecaller
Education Diploma, BA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2707142
Locality Address Chandni Chowk
State Delhi
Country India
About Company
At the heart of The Colosseum’s extraordinary success lies an exceptional team of 14 visionary directors. They bring unique perspectives, relentless ambition, and an unwavering commitment to excellence. Together, they embarked on an ambitious mission: to create India’s largest luxury design destination in Hyderabad. This venture was more than just a business endeavor; it was a labor of love a testament to their shared passion for design and innovation. Connoisseurs of global sourcing with over 17 years of cumulative expertise, bring unique perspectives, relentless ambition, and an unwavering commitment to excellence brought to life a magnificent 2.5 lakh sq. ft., seven-floor space that has transformed the luxury design landscape in India. Today, The Colosseum stands as a beacon of inspiration, innovation, and unparalleled craftsmanship.
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