Telecaller Jobs Opening in UpGrad Learning Centre at Navrangpura, Ahmedabad
Telecaller
Job Description
Job description:
Tele-Counselor / Telecaller
Location: UpGrad Learning Centre – Ahmedabad
Reporting to: Centre Head
Type: Full-time, On-site
Joining - Immediate
About the Role
We are looking for a self-motivated, target-driven, and highly presentable Counselor to join our UpGrad Learning Centre in Ahmedabad. The role involves engaging with students and working professionals, understanding their career goals, and guiding them towards the right programs offered by UpGrad.
Key Responsibilities
- Counsel prospective learners through calls, walk-ins, and online sessions about suitable programs.
- Achieve weekly and monthly enrolment targets through effective follow-ups and conversions.
- Build trust and maintain long-term relationships with learners.
- Represent the centre during student visits, info sessions, and events.
- Maintain accurate data and reports using CRM tools.
- Deliver a professional and positive learner experience at every stage.
- Requirements
Education: Graduate in any discipline (Postgraduate preferred).
Experience: 0–5 years in counselling, sales, or customer-facing roles; prior counselling experience preferred.
Languages: Must be fluent in Gujarati, English, and Hindi.
Skills:
- Excellent communication and presentation skills
- Strong persuasion and interpersonal abilities
- Self-driven and target-oriented mindset
- Professional grooming and customer service orientation
- Comfort with technology and CRM tools
- What We Offer
Opportunity to work with one of India’s most reputed higher education brands.
Attractive performance-linked incentives.
Growth-oriented, dynamic, and learner-focused work culture.
Job Type: Full-time
Work Location: In person
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, BFT, BMS, Other Graduate
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.