Telecaller Jobs Opening in Vrindha Global consultancy at Kukatpally, Hyderabad
Telecaller
Job Description
Key Responsibilities:
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Outbound Calling
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Make daily calls to prospective customers from a given database or lead list.
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Explain the company’s products or services in detail and convince customers to purchase or engage.
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Ask questions to understand customer requirements and preferences.
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Generate interest and schedule appointments for further follow-up by the sales team if needed.
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Maintain records of calls made, conversations held, and outcomes achieved.
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Inbound Calling
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Answer incoming calls from customers regarding inquiries, complaints, or support.
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Provide accurate information related to products, pricing, availability, or policies.
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Resolve issues within authority or escalate concerns to the relevant department.
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Follow up with customers to ensure their issues are resolved satisfactorily.
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Lead Generation and Follow-up
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Identify potential leads based on initial conversations and gather contact details.
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Build and maintain a list of interested prospects for future communication.
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Follow up with old or inactive customers to renew interest in the company’s offerings.
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Keep potential clients informed about promotions, discounts, or new product launches.
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Customer Relationship Management
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Build positive relationships with customers through courteous and professional interactions.
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Collect feedback from customers to improve services or understand changing preferences.
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Maintain detailed and accurate customer records in the CRM system.
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Ensure a high level of customer satisfaction and retention.
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Sales Support
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Convert leads into sales by persuading customers and handling objections effectively.
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Close simple sales independently or pass qualified leads to the sales team.
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Meet or exceed daily/weekly/monthly calling and sales targets.
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Provide after-sales support and build long-term customer relationships.
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Reporting and Documentation
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Maintain logs of calls made, duration, results, and customer feedback.
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Submit daily and weekly reports to supervisors or team leads.
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Participate in regular meetings to discuss performance, share feedback, and receive updates.
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More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 20000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Hyderabad.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
About Company
Hyderabad 
Freshers 
Salary not disclosed 
Diploma, BA, 12th Pass (HSE)
Hyderabad
Freshers
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE)
Hyderabad
1 to 3 Years
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
Hyderabad
Freshers
Salary not disclosed
10th Pass (SSC)
Hyderabad
Freshers
Salary not disclosed
Diploma, BA
Hyderabad
Freshers
Salary not disclosed
10th Pass (SSC)
Hyderabad
Freshers
Salary not disclosed
Diploma, B.Com, BA, BSc, 12th Pass (HSE)
Hyderabad
0 to 1 Years
Salary not disclosed
B.Com, BA
Hyderabad, Gurgaon, Noida
3 to 3+ Years
Salary not disclosed
12th Pass (HSE)
Hyderabad, Pune, Kolkata
3 to 3+ Years
Salary not disclosed
12th Pass (HSE)
Hyderabad
Freshers
Salary not disclosed
B.Com, BA, 12th Pass (HSE), Other Graduate
Hyderabad, Ahmedabad, Bangalore
3 to 3+ Years
Salary not disclosed
12th Pass (HSE)
Hyderabad
0 to 1 Years
Salary not disclosed
12th Pass (HSE)
Hyderabad
Freshers
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE)
Hyderabad, Delhi, Pune
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Hyderabad, Vijayawada
0 to 1 Years
Salary not disclosed
Diploma, BA, 10th Pass (SSC), 12th Pass (HSE)
Hyderabad
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Hyderabad
Freshers
Salary not disclosed
B.Com(International Business, Logistics and Supply Chain Management, Management, Management & Finance, Service Industry Management), BA(Communication and Media Studies, Creative Writing, Education), BBA/BBM, BCA, BE/B.Tech(Computer Science and Applied Mathematics (CSAM), Computer Science and Design (CSD), Computer Science and Social Sciences (CSSS), Computer Science and Biosciences (CSB), Computer Science and Artificial Intelligence (CSAI), Electronics and VLSI Engineering (EVE), Electronics and Biomedical Engineering), BSc(Conservation Science, Information Systems, Information Technology, Physics with Electronics)
Hyderabad, Bangalore, Pune
3 to 3+ Years
Salary not disclosed
B.Com, BA, BBA/BBM, BCA
Hyderabad
Freshers
Salary not disclosed
B.Com, BA, BE/B.Tech 
