Telecaller Jobs Opening in Webstar Trades at Vashi, Mumbai
Telecaller
Webstar Trades
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Posted: 27 May 25
Job Description
- Interacting via various channels, such as live chat, emails, social media and direct calls
- Modifying sales pitches in response to customer demand
- Acquiring and retaining contact information databases
- Put forward suggestions in accordance with the requirements of the consumer
- Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action
Key Responsibilities:
1. Outbound Calling
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Make outbound calls to customers using a given database or lead sheet.
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Introduce the company and explain products, services, or offers in a convincing manner.
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Convert leads into sales or qualified appointments by understanding customer needs.
2. Inbound Call Handling
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Attend incoming calls from existing or potential customers.
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Resolve customer queries or direct them to the relevant department.
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Provide detailed and accurate information about products and services.
3. Lead Generation and Follow-Up
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Identify potential customers through outbound calls and maintain a pipeline of leads.
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Follow up with interested clients regularly through calls, WhatsApp, or emails.
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Maintain a follow-up tracker and ensure consistent engagement until the deal is closed.
4. Customer Relationship Management
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Build rapport with customers and maintain positive relationships to ensure customer satisfaction.
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Handle complaints or dissatisfaction in a polite, empathetic, and solution-oriented manner.
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Collect feedback from customers and suggest improvements to enhance service quality.
5. Data Entry and Reporting
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Record customer details, responses, and call outcomes accurately in CRM or tracking systems.
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Maintain daily, weekly, and monthly reports of calls made, leads generated, and conversions.
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Assist in preparing performance reports for internal use.
6. Team Coordination
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Collaborate with sales, marketing, and support teams to achieve overall company targets.
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Share customer insights and common objections with team leads to refine strategies.
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Attend daily briefings, training sessions, and performance reviews as required.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE), 10th Pass (SSC)
- What are the salary requirements for this job?
- Ans: The salary range is between 8000 and 15000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
Role bpo telecaller
Education 10th Pass (SSC), 12th Pass (HSE)
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id2684090
Locality Address Vashi
State Maharashtra
Country India
About Company
Webstar Trades
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