Telecaller Jobs Opening in Wewin mart agro private lmt at Royapettah, Chennai

Telecaller

Wewin mart agro private lmt

0 Years

11000 - 13000 Monthly

Expired

Posted: 04 Jan 24

Job Description

The job of a telecaller involves making outbound calls to potential customers or clients with the goal of promoting a product or service, generating leads, or gathering information. Here is a general distribution of responsibilities for a telecaller job:
1. **Outbound Calling:**

- Initiate calls to prospective customers using a provided list or database.

- Introduce and explain products or services to potential clients.

- Highlight key features and benefits to generate interest.
2. **Lead Generation:**

- Identify and qualify potential leads through effective questioning and conversation.

- Gather relevant information about the leads to assess their needs and preferences.

- Record details of the conversation and update the database with accurate information.
3. **Customer Service:**

- Handle incoming calls from existing customers for inquiries, support, or feedback.

- Provide information about products, services, or address customer concerns.

- Ensure a positive customer experience during every interaction.
4. **Appointment Setting:**

- Schedule appointments or meetings for sales representatives with interested prospects.

- Coordinate with the sales team to align schedules and ensure smooth transitions.
5. **Follow-Up Calls:**

- Conduct follow-up calls to nurture leads and maintain ongoing communication.

- Address any questions or concerns that potential clients may have.
6. **Data Entry and Reporting:**

- Enter accurate and detailed information into the CRM system.

- Prepare reports on call activities, conversion rates, and other relevant metrics.
7. **Script Adherence:**

- Follow provided scripts or guidelines to maintain consistency and professionalism.

- Adapt communication style based on the responses and needs of the person being called.
8. **Product Knowledge:**

- Stay informed about the products or services being offered.

- Continuously update knowledge on industry trends and competitors.
9. **Handling Objections:**

- Effectively address objections raised by potential customers.

- Provide additional information or clarification to overcome resistance.
10. **Meeting Targets:**

- Meet or exceed daily, weekly, or monthly targets for call volumes, leads generated, or appointments set.
11. **Compliance and Ethics:**

- Ensure adherence to ethical standards and legal guidelines during all interactions.

- Maintain confidentiality of customer information.

Telecaller play a crucial role in the sales and marketing process, and their effectiveness often depends on communication skills, product knowledge, and the ability to build rapport with potential customers. Ongoing training and feedback can be essential for continuous improvement in performance.

More information about this Telecaller Job

Please go through the below FAQs to get all answers related to the given Telecaller job

What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, BBA/BBM, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 11000 and 13000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Chennai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.