Telecaller Jobs Opening in Z1 Study Abroad at T. Nagar, Chennai

Job Title: Telecaller

Location: T. Nagar, Chennai

Job Type: Full-Time and On-site

Job Summary: The Telecaller is responsible for making outbound calls to potential and existing customers to promote products or services, answer questions, and manage customer accounts. This role requires excellent communication skills, a friendly and persuasive attitude, and the ability to work effectively in a team environment.

Key Responsibilities:

Outbound Calls:

Make outbound calls to prospective customers to introduce and promote products or services.

Follow up on leads generated through various marketing campaigns

Customer Interaction:

Answer inbound calls from customers with inquiries about products or services.

Address customer questions and concerns with accurate and up-to-date information.

Build and maintain positive relationships with customers.

Sales and Promotion:

Present and explain products or services in a way that engages potential customers.

Identify customer needs and provide recommendations to meet those needs.

Achieve and exceed set sales targets and performance metrics.

Data Management:

Maintain and update customer databases with accurate and relevant information.

Record details of customer interactions and transactions.

Follow-up:

Conduct follow-up calls to ensure customer satisfaction and build long-term relationships.

Follow up on outstanding issues to ensure resolution.

Feedback and Reporting:

Provide feedback on customer preferences and potential new products or services.

Prepare and submit regular reports on call activity, customer feedback, and sales performance.

Qualifications:

• Education: High school diploma or equivalent. A degree in marketing, business, or a related field is a plus.
• Experience: Previous experience in telemarketing, customer service, or sales is preferred.
• Skills:
  • Excellent verbal communication and interpersonal skills.
  • Ability to handle rejection and remain persistent.
  • Basic computer skills, including proficiency with Microsoft Office and CRM software.
  • Languages required : English and Tamil

Personal Attributes:

• Friendly and confident telephone manner.
• Ability to remain calm under pressure.
• Self-motivated and results-driven.
• Patience and empathy when dealing with customers.

How to Apply:

Interested candidates should send their resume or Whatsapp 

1. What are the job requirements to apply for this Telecaller job position?
   
   • Ans: A candidate must have a minimum of fresher as an Telecaller


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: Diploma, BA, BBA/BBM, 12th Pass (HSE)
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 15000 and 25000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Chennai.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Telecaller is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Telecaller position?
   
   • Ans: There are immediate 1 job openings for Telecaller in our Organisation.