Telecaller - Kannada Jobs Opening in Digital medium Technosolutions at Velachery, Chennai
Telecaller - Kannada
Job Description
Key Responsibilities:
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Customer Interaction:
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Inbound Calls: Answer incoming calls from customers and provide them with information about products, services, or solutions.
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Outbound Calls: Make calls to customers to promote products, conduct surveys, provide offers, or gather feedback.
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Address Queries: Assist customers with inquiries related to their accounts, services, product availability, or technical issues.
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Complaint Handling: Resolve customer complaints or issues in a professional and friendly manner while ensuring their concerns are addressed.
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Sales and Upselling:
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Lead Generation: Contact potential customers to introduce products or services, generating leads for further follow-up by the sales team.
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Cross-Selling and Upselling: Identify opportunities to cross-sell or upsell products and services based on customer needs.
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Product Promotion: Share information on promotions, discounts, and new products to persuade customers to make purchases or take advantage of offers.
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Customer Satisfaction:
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Feedback Collection: Solicit feedback from customers regarding their experience with products or services and document it for reporting.
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Maintain Professionalism: Keep a polite, courteous, and empathetic attitude while dealing with customers to ensure high levels of customer satisfaction.
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Follow-up: Perform follow-up calls to ensure customer issues have been resolved and to confirm that customers are satisfied with the service received.
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Data Entry and Reporting:
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Customer Information: Maintain accurate records of customer conversations, inquiries, issues, and resolutions using CRM or other software tools.
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Report Submission: Provide daily or weekly reports to supervisors regarding call metrics, feedback, customer issues, and sales targets.
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Documentation: Accurately log all service requests, sales data, and feedback from customers.
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Quality Assurance:
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Script Adherence: Follow scripts provided by the company for different types of calls (inquiries, sales, complaints) to ensure consistent quality and messaging.
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Performance Monitoring: Maintain high call quality and follow call handling procedures in accordance with company standards and policies.
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Language Proficiency:
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Fluency in Kannada: The role requires fluent communication in Kannada, both written and verbal, to ensure clear and effective communication with Kannada-speaking customers.
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Clear Communication: Ability to explain complex information in simple and understandable terms in Kannada, ensuring customers fully understand the products/services or solutions offered.
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More information about this Telecaller - Kannada Job
Please go through the below FAQs to get all answers related to the given Telecaller - Kannada job
- What are the job requirements to apply for this Telecaller - Kannada job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller - Kannada
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE), 10th Pass (SSC)
- What are the salary requirements for this job?
- Ans: The salary range is between 21000 and 35000 Monthly. The Salary will depend on the interview. This Telecaller - Kannada is a Full Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller - Kannada is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller - Kannada position?
- Ans: There are immediate 10 job openings for Telecaller - Kannada in our Organisation.
Job Particulars
About Company
Chennai 
Freshers 
Salary not disclosed 
B.Com(Management & Finance), BA(Psychology)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, M.Com, MA, BBA/BBM, MBA/PGDM, PG Diploma, 12th Pass (HSE), Master in Marketing, Other Post Graduate
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE), Vocational Training
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE) 
