Telecaller - Marketing Jobs Opening in Grey brick reality at Greater Noida, Noida
Job Description
We are seeking a dynamic and motivated Telecaller - Marketing to join our team. The ideal candidate will be responsible for contacting potential customers by phone to promote products or services, generate leads, and convert inquiries into sales or appointments.
Key Responsibilities
1. Outbound Calling & Lead Generation
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Make outbound calls to prospective customers from the provided database or leads.
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Introduce and explain products or services clearly and persuasively.
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Identify potential customers and generate qualified leads for the sales team.
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Build and maintain a healthy sales pipeline through consistent follow-ups.
2. Customer Engagement & Relationship Building
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Understand customer requirements and provide relevant product information.
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Handle customer inquiries professionally and resolve basic doubts or concerns.
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Build rapport and trust with potential customers to improve conversion rates.
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Maintain positive and long-term relationships with customers for repeat business.
3. Sales Conversion & Appointment Setting
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Convince customers to make a purchase or book an appointment with the sales team.
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Follow structured sales scripts while adapting to customer responses.
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Meet or exceed daily, weekly, and monthly call targets.
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Coordinate with field sales executives to schedule follow-up visits or demos.
4. Marketing Support & Campaign Execution
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Actively participate in telemarketing campaigns to boost brand awareness.
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Share promotional offers, discounts, and product updates with prospects.
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Gather customer feedback to improve marketing strategies and enhance campaigns.
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Work closely with the marketing team to align calling strategies with business goals.
5. Data Management & Reporting
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Maintain accurate records of calls, leads, and customer interactions in CRM/software.
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Update customer information and classify leads as hot, warm, or cold.
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Prepare daily, weekly, and monthly performance reports.
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Provide feedback to the management team on lead quality and conversion rates.
6. Collaboration with the Sales & Marketing Teams
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Coordinate with the sales team to ensure smooth handover of leads.
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Share insights about customer preferences, objections, and buying patterns.
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Work with marketing managers to develop effective sales pitches and scripts.
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Support product launches and promotional events through telephonic outreach.
Required Skills & Competencies
1. Communication & Interpersonal Skills
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Excellent verbal communication skills in English and regional languages.
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Ability to listen actively and understand customer requirements.
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Polite, confident, and persuasive conversational style.
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Strong interpersonal skills to build trust and rapport over the phone.
2. Sales & Marketing Skills
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Basic understanding of sales techniques and marketing strategies.
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Ability to identify customer needs and offer suitable solutions.
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Knowledge of handling objections and rejections professionally.
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Confidence to work in a target-driven environment.
3. Technical & Analytical Skills
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Familiarity with CRM software, telecalling tools, and lead management systems.
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Ability to maintain organized records and analyze conversion metrics.
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Proficiency in using MS Office tools for reporting and data management.
4. Personal Attributes
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Self-motivated, energetic, and goal-oriented personality.
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Ability to handle pressure and meet deadlines.
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Positive attitude, patience, and resilience to manage challenging calls.
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Adaptability to handle various campaigns and product promotions.
More information about this Telecaller - Marketing Job
Please go through the below FAQs to get all answers related to the given Telecaller - Marketing job
- What are the job requirements to apply for this Telecaller - Marketing job position?
- Ans: A candidate must have a minimum of 06 Months to 1 year experience as an Telecaller - Marketing
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller - Marketing is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller - Marketing position?
- Ans: There are immediate 1 job openings for Telecaller - Marketing in our Organisation.
