Telecalling And Customer Support Jobs in Hyderabad

Telecalling And Customer Support

WhatsappCA.in

0 Years

Not disclosed

Expired

Posted: 01 Jul 23

Job Description

About part time job/internship

Selected intern's day-to-day responsibilities include:

1. Work with the sales team and do aggressive outbound lead generation activities through various methods like cold-calling, emails, etc. to source new sales opportunities
2. Perform inbound lead follow-up and outbound prospecting/cold calling
3. Create and qualify opportunities by understanding customer needs and requirements
4. Research accounts, identify and build relationships with key decision-makers and generate interest
5. Maintain and expand a database of prospects
6. Assess, qualify, and transfer leads to the appropriate account executive for a formal sales presentation
7. Provide real-time assistance to customers for the requests that they need
8. Maintain records of the leads contacted and assign the potential leads to sales personnel through the CRM module
9. Demonstrate customer empathy, excellent customer diplomacy skills, and problem ownership go above and beyond to provide support

Skill(s) required

English Proficiency (Spoken)

Hindi Proficiency (Spoken)

Telugu Proficiency (Spoken)

Who can apply

Only those candidates can apply who:

. are available for the part time job/internship

. are from or open to relocate to Hyderabad and neighboring cities

. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Other requirements

1. Excellent communication skills, clear accent, pleasant voice, telephone etiquette, and good listening skills

Perks

Certificate

Informal dress code

Job offer

Number of openings

Job Particulars

Role bpo telecaller

Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeInternship / Projects

Job Id1842315

Job Category Diploma , BPO

Locality Address

State Telangana

Country India

About Company

We're experienced personal and small business accounting and legal partners on WhatsApp (Cloud). We are easy to join, simple to use, and designed for small businesses. We are proud to be the favorite for SMEs or MSMEs for accounting and legal solutions. We serve more than 50+ services to name a few: GST, income tax, accounting, bookkeeping, government registrations, accounting software support, MCA ROC compliance, legal compliance, business incorporation, GST filing, firm registration, income tax return, ESI, PF, PAN, cloud accounting, eCommerce accounting service for the online business like Amazon, Flipkart, Shopify, etc., trademark and patent and implementing Tally ERP9, Tally Prime, Zoho Books.

Telecalling And Customer Support Jobs in Hyderabad - WhatsappCA.in