Telecalling Executive Jobs Opening in Kedia Group at Jaipur-Others, Jaipur
Job Description
Key Responsibilities:
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Making Outbound Calls
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Contact potential or existing customers to inform them about products, services, or promotions.
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Follow prepared scripts to provide accurate information and maintain consistency.
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Generate interest and qualify leads for the sales team.
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Handling Inbound Calls
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Answer customer inquiries promptly and professionally.
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Provide product details, pricing, and availability information.
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Direct calls to appropriate departments if necessary.
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Lead Generation and Follow-Up
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Maintain a database of prospective and existing customers.
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Follow up on leads through calls, messages, or emails.
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Schedule appointments for field sales teams or virtual meetings.
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Customer Relationship Management
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Build rapport with customers and maintain positive relationships.
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Understand customer needs and offer suitable solutions.
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Handle objections and provide clear explanations to address concerns.
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Sales and Conversion
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Achieve daily, weekly, and monthly targets for calls, leads, and conversions.
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Promote special offers and upsell additional products or services where applicable.
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Close sales over the phone when possible.
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Data Management and Reporting
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Update CRM systems or spreadsheets with customer interaction details.
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Record call outcomes, customer feedback, and next action steps.
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Prepare regular performance reports for supervisors.
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Coordination and Teamwork
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Work with marketing and sales teams to align telecalling efforts with campaigns.
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Share market feedback and customer trends with management.
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Participate in training sessions to enhance communication and sales skills.
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Customer Service Support
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Resolve customer complaints and escalate issues when necessary.
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Ensure customer satisfaction by providing timely assistance.
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Offer after-sales support where required.
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Skills and Competencies Required:
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Technical Skills:
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Proficiency in using telecommunication systems, headsets, and call center software.
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Basic knowledge of CRM tools and data entry software.
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Ability to type and update information quickly while speaking to customers.
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Communication Skills:
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Clear and confident verbal communication in the required language(s).
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Good listening skills to understand customer needs.
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Ability to explain information in a simple and persuasive manner.
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Sales Skills:
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Strong persuasion and negotiation abilities.
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Confidence in handling objections and closing sales.
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Goal-oriented mindset with the ability to meet targets.
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Soft Skills:
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Patience and emotional resilience.
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Time management and organizational abilities.
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Positive attitude and team spirit.
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More information about this Telecalling Executive Job
Please go through the below FAQs to get all answers related to the given Telecalling Executive job
- What are the job requirements to apply for this Telecalling Executive job position?
- Ans: A candidate must have a minimum of fresher as an Telecalling Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecalling Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecalling Executive position?
- Ans: There are immediate 1 job openings for Telecalling Executive in our Organisation.
Job Particulars
About Company
Jaipur 
Freshers 
Salary not disclosed 
B.Com, B.Pharm, BA, BBA/BBM, BSc
Jaipur
Freshers
Salary not disclosed
BA, Other Graduate
Bangalore, Mumbai, Jaipur
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BSc
Jaipur
Freshers
Salary not disclosed
BA
Jaipur
0 to 2 Years
Salary not disclosed
B.Com, BA, BBA/BBM, BCA, BE/B.Tech, 12th Pass (HSE)
Jaipur, Bhilwara, Sikar
Freshers
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE)
Jaipur
Freshers
Salary not disclosed
12th Pass (HSE)
Jaipur
Freshers
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE) 
