Telecalling Executive Jobs Opening in Talentconnect at Egmore, Chennai
Telecalling Executive
Job Description
Generate and schedule promising leads and appointment for the direct sales team
Make courteous conversation with customers and prospective customers over the phone
Ability to follow the tele-calling script
Accurately record details of interaction with the prospective customers in the format specified.
Basic computer knowledge or proficient in mobile applications.
Key Responsibilities
1. Customer Interaction
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Make outbound calls to potential or existing customers to inform them about products, services, or offers.
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Handle inbound customer calls related to product inquiries, service issues, or feedback.
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Clearly explain product features, pricing, benefits, and services in a persuasive and professional manner.
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Maintain a positive, empathetic, and professional attitude toward customers at all times.
2. Sales and Lead Generation
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Generate leads by calling prospective customers using the company's database or cold calling lists.
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Convert leads into actual sales by following up regularly and resolving any doubts or objections.
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Meet or exceed daily and monthly sales targets, call volumes, and conversion ratios.
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Cross-sell and upsell products or services where applicable.
3. Follow-Up and Record Keeping
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Maintain detailed records of calls made, customer responses, and outcomes in the CRM system or call log sheets.
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Schedule follow-up calls as needed to maintain ongoing customer relationships.
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Ensure all leads and queries are followed up in a timely manner to maximize conversion.
4. Handling Complaints and Queries
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Listen to customer complaints or concerns and provide accurate information or escalate issues to the appropriate team.
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Ensure every call ends with complete resolution or a clear next step.
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Stay updated on product or service changes to provide accurate information to callers.
5. Reporting and Coordination
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Share daily call reports, feedback, and sales updates with the team leader or manager.
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Coordinate with sales, marketing, and customer support teams as needed to handle customer requests.
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Participate in regular team meetings, training sessions, and performance reviews.
Required Skills and Competencies
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Communication: Excellent verbal communication in [English, Hindi, Tamil, or regional language as applicable]. Multilingual skills are a strong advantage.
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Salesmanship: Ability to persuade, influence, and convert leads into sales through phone interactions.
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Customer Focus: Strong interpersonal skills and a genuine desire to help customers.
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Listening Skills: Attentive and empathetic approach to understanding customer needs.
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Time Management: Ability to manage call schedules, follow-ups, and daily targets efficiently.
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Tech Savvy: Basic knowledge of using CRM software, MS Office, spreadsheets, or call center systems.
More information about this Telecalling Executive Job
Please go through the below FAQs to get all answers related to the given Telecalling Executive job
- What are the job requirements to apply for this Telecalling Executive job position?
- Ans: A candidate must have a minimum of fresher as an Telecalling Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE), Other Course
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecalling Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecalling Executive position?
- Ans: There are immediate 1 job openings for Telecalling Executive in our Organisation.
Job Particulars
About Company
Chennai 
Freshers 
Salary not disclosed 
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE), Other Course
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
BA, BBA/BBM
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE) 
