Telecalling Executive - Thane West Jobs Opening in Ideal Agrotourism at Thane, Mumbai
Telecalling executive - Thane West
0 Years 
8000 - 10000 Monthly 
Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE), BBS, BMS, Other Graduate 
Job Description
Key Responsibilities:
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Inbound and Outbound Calling:
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Handle inbound calls from customers or clients to address inquiries, provide information, resolve issues, or assist with specific requests.
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Make outbound calls to follow up with customers, promote services, confirm appointments, conduct surveys, or encourage renewals or purchases.
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Maintain a positive and professional attitude during all customer interactions.
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Customer Follow-Up:
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Follow up on pending customer requests, ensuring timely and efficient resolution.
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Track and maintain records of all follow-up actions, documenting the outcomes and next steps for each customer interaction.
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Keep customers informed of the progress or status of their requests and applications.
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Ensure that any customer concerns or issues are escalated appropriately when necessary.
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Documentation and Record Keeping:
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Accurately maintain and update customer records in the CRM or company database.
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Ensure all necessary documentation, including contracts, agreements, and correspondence, is completed and filed correctly.
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Prepare and submit reports based on customer interactions, application status, or sales progress.
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Organize physical and digital files to keep the office running smoothly.
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Online Portal Login and Government Application Handling:
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Assist customers in logging into government portals for applications, claims, or other services.
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Verify the required documentation and fill out government forms on behalf of customers when required.
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Submit completed applications and track the status of ongoing submissions through online platforms.
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Ensure compliance with government regulations and accurately complete forms without errors.
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Communicate updates to customers regarding the status of their applications or government portal interactions.
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Form Filling and Application Assistance:
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Help customers complete forms accurately and legibly, either online or offline.
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Collect and validate the required documents and personal information needed for form submissions.
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Submit and track form applications (including government forms) ensuring all data is correct and submitted within deadlines.
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Provide guidance to customers on filling out forms or navigating online submission platforms, ensuring they understand the process.
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Other Administrative Duties:
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Manage and prioritize your daily tasks, ensuring all customer calls, follow-ups, and applications are handled in a timely manner.
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Collaborate with other departments to ensure seamless service delivery.
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Respond to emails and other communication channels, providing support as needed.
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Maintain confidentiality and adhere to company policies regarding customer data and interactions.
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Reporting and Data Entry:
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Maintain accurate logs of all customer interactions, including call summaries, follow-up actions, and application statuses.
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Prepare reports for supervisors or team leaders, highlighting customer feedback, call performance, and any outstanding tasks or issues.
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Ensure all data is entered into company systems or databases promptly and correctly.
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Customer Relationship Management:
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Build and maintain positive relationships with customers to encourage repeat business and satisfaction.
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Identify potential upselling or cross-selling opportunities while handling calls, offering additional services or products when appropriate.
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Respond promptly to customer queries, ensuring that their needs are met and issues resolved.
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More information about this Telecalling executive - Thane West Job
Please go through the below FAQs to get all answers related to the given Telecalling executive - Thane West job
- What are the job requirements to apply for this Telecalling executive - Thane West job position?
- Ans: A candidate must have a minimum of fresher as an Telecalling executive - Thane West
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE), BBS, BMS, Other Graduate
- What are the salary requirements for this job?
- Ans: The salary range is between 8000 and 10000 Monthly. The Salary will depend on the interview. This Telecalling executive - Thane West is a Full Time in Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecalling executive - Thane West is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecalling executive - Thane West position?
- Ans: There are immediate 1 job openings for Telecalling executive - Thane West in our Organisation.
Job Particulars
About Company
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Mumbai, Navi Mumbai
Freshers
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
0 to 1 Years
Salary not disclosed
12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE) 
